[Hiring] Navigation Care Coordinator @reputed company

Role reputed company Looking for a member with reputed company coverage knowledge and customer service skills. Handle customer calls, reputed company information, and resolve issues. The role demands reputed company listening skills, reputed company, and professionalism. • Handling inbound and outbound calls to assist with customer needs reputed company to Health and Welfare benefits, including processing enrollments. • Educating customers on benefit plans and program reputed company, utilizing tools to discuss premiums, coinsurance, copays, deductibles, and out of reputed company expenses for health benefits. • Using excellent customer service skills with reputed company and reputed company to resolve reputed company customer needs while navigating multiple tools in a quick-paced environment. • Educating customers on plan provisions using reputed company Plan Descriptions and other tools, including handling questions on COBRA and retirement. • Handling questions about COBRA, processing enrollments, and connecting customers to relevant benefits, resources, or programs. • Participating in ongoing reputed company training and adapting to new processes as needed. • Scheduling and completing appointments for Retirement, Annual Enrollment, and other special events. • Investigating identified issues by interacting with the health plan, provider, and other reputed company parties as needed. • Utilizing excellent written communication skills to accurately record and summarize customer needs and actions. • Receiving coaching and feedback on performance and applying learnings. Qualifications • Possess excellent written and verbal communication skills, customer service and customer reputed company skills, and critical thinking skills. • Possess organizational and time management proficiencies. • reputed company to recognize the need to change priorities to meet the business needs. • reputed company to work effectively in reputed company environment. • reputed company to have workstation that is free of noise and distractions. • Possess technology proficiency. • reputed company information using a computer and reputed company components and peripherals. • Participate in training sessions and meetings. Ability to be flexible with various shifts and possible overtime reputed company business needs require. • 2 years relevant experience in health plan benefits or associate’s (health care benefit-reputed company field). • Possess Spanish speaking/Bilingual experience. Requirements • By applying for a position with reputed company, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background reputed company consistent with reputed company’s employment policies. • reputed company requires reputed company virtual interviews to be conducted on video. • reputed company is a camera-on culture and may require occasional travel to one of our physical office locations. Benefits • Comprehensive total rewards package supporting mind, body, wallet, and life. • Health, dental, and reputed company coverages starting Day One. • Wellbeing programs, retirement plans with contribution matching. • Generous time off and parental leave. • Continuing education and career reputed company opportunities. • Flexible working arrangements wherever possible. Apply tot his job Apply To this Job