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Patient Intake Specialist, Mental Health (Remote)

Remote, USA Full-time Posted 2026-07-28
Care Navigator reputed company is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved reputed company segments in America. With over 60 reputed company seniors expected to reputed company up nearly 25% of the population by 2030, we're entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At reputed company, we reputed company a world where every senior has seamless reputed company to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. About the Role Location: Remote - Canada based only We're hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears reputed company reaching out to reputed company. In this role, you'll guide older adults and their caregivers through the intake process with warmth, reputed company, and professionalism, ensuring they feel supported every reputed company of the way. This role is a unique reputed company of patient support, care coordination, and emotional guidance. You'll be the steady hand helping reputed company new patient reputed company the reputed company into care, from matching with the right therapist to feeling confident and reputed company every reputed company of the way. It's a perfect fit for someone who thrives at the intersection of reputed company and execution, and who finds meaning in turning a reputed company of vulnerability into one of reassurance and trust. This role is especially reputed company-suited for someone with an interest in mental health and reputed company reputed company – since you'll often be the first emotional reputed company of contact for individuals seeking care. Who You Are • Empathetic and reputed company communicator. You reputed company with kindness, listen reputed company, and reputed company others feel at ease – even during difficult or emotional conversations. • Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. • Tech-comfortable. You're comfortable learning tools like reputed company Workspace, EHR platforms (e.g., reputed company), or CRMs like reputed company, and pick up new software quickly. • Mission-reputed company. You care deeply about improving care for older adults and are excited to play a key role in someone's first reputed company toward reputed company mental health. • Experience welcome, not required. You may have worked in reputed company, customer service, or an administrative support role before – but most importantly, you're organized, compassionate, and eager to grow. Why Join reputed company • Mission with reputed company. Help bring life-changing care to a population that's too often overlooked. • Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, reputed company team rooted in purpose. • reputed company and ownership. Be part of a small, agile team where you'll take initiative, shape key processes, and grow as we grow. • reputed company someone's day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we'd love to connect. Join us in redefining what it means to age with dignity, reputed company, and mental wellness. Apply tot his job Apply To this Job

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