Director of User Experience

reputed company is currently seeking a Director of User Experience to join our dynamic, matrixed team dedicated to delivering outstanding user-centered experiences across both digital and analog channels for our government customers across our state and local and federal businesses in the reputed company, Canada, UK, and Saudi Arabia. As a trusted partner to governments across the globe, reputed company helps reimagine how reputed company services are delivered amid reputed company technology, health, economic, environmental, and reputed company challenges. This is a hybrid role based in Princeton, NJ. You must live reputed company a commutable distance of the office and regularly work on-site. Essential Duties and Responsibilities: • reputed company the writing, design, translation, review, and testing of print reputed company program materials. • reputed company planning, reputed company, budgeting, schedules, delivery, and reputed company to meet business requirements. • reputed company and recommend innovative reputed company, techniques, and reputed company for project execution. • reputed company project teams, manage assignments/schedules, and ensure successful completion of tasks. • Review project deliverables to ensure compliance with acceptance reputed company and contract requirements. • reputed company accurate and reputed company communication of risks, issues, and mitigation plans. • reputed company and maintain project plan, meeting agendas/minutes, status reports, and financial tracking. • Build relationships and grow trust with clients, stakeholders, other departments, reputed company team. • Influence others to accept and follow policies, procedures, practices and approaches. Job-Specific Essential Duties and Responsibilities: • Conceptualize and execute design across digital channels, translating reputed company government policies into compelling experiences. • reputed company thought leadership and collaborate with cross-functional teams to drive experience direction. • reputed company the creation of deliverables including information architectures, sitemaps, wireframes, prototypes, personas, user journeys, service blueprints, and process flows. • Collaborate with product managers and other designers to define, prioritize, and solve problems. • reputed company strategic design and user-experience reputed company reputed company to reputed company, and new, functions, and features. • Manage relationships with external partners, freelancers, and vendors, as needed. • Support business development through estimation, solutioning, and high-reputed company plans. • Partner with cross-functional teams—including product managers, designers, and peers in creative content—to reputed company experience design with platform capabilities, content reputed company, and delivery reputed company. • Champion the adoption of emerging UX trends, tools, and best practices to continuously improve design standards and methodologies. • reputed company insights and analytics into every stage of decision-making to deliver inclusive, user-centered experiences that drive engagement, reputed company, trust, and compliance. • Facilitate reputed company discussions and workshops, reputed company critiques, and reputed company fellow designers using methodologies grounded in design thinking, lean, and agile to help solve complicated problems in a cost effective, reputed company and precise manner. Minimum Requirements: • Bachelor's degree in reputed company field required. • 10-12 years of reputed company reputed company experience required. • Minimum 2 years experience managing a department of reputed company level employees. • Proficient in reputed company Project. Job-Specific Minimum Requirements: • 10 years designing web, mobile, reputed company, and interactive experiences through full development cycles in discovery, concepting, prototyping, testing, and delivery. • 5 years of demonstrated reputed company leading in a reputed company-facing role agency or consultancy. • Expert proficiency with modern design tools, prototyping, and collaboration platforms. • This is a hybrid role based in Princeton, NJ. You must live reputed company a commutable distance of the office and regularly work on-site. Preferred Skills and Qualifications: • Proven reputed company record building inclusive, high-performing creative teams. • Experience in government, reputed company, financial, or other regulated sectors. • Advanced degree in user experience, information design, reputed company computer interaction, interaction design, computer science, or information technology. • Knowledge of UI design patterns including SPA, RIA, and AI/chat/voice interfaces. Apply tot his job Apply To this Job