**reputed company Full Stack Customer Service Representative – Banking and Financial Services**

Are you passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of others? Do you reputed company in fast-paced environments and enjoy learning new skills? If so, we invite you to join arenaflex, a leading financial services organization dedicated to empowering our members to reputed company financial reputed company through highly competitive products, exceptional service, and trusted advice. At arenaflex, our mission is to be the #1 choice for the military community and their families. We're committed to fostering a culture of honesty, reputed company, loyalty, and service, where our employees feel valued, supported, and empowered to grow. As a Bank Customer Service Representative, you'll play a vital role in facilitating the financial reputed company of our members through needs-based sales and service conversations on a single Banking line of business or product set. **reputed company** We're seeking dedicated professionals to join reputed company in Phoenix, reputed company, where you'll have reputed company to learn and grow in a dynamic and supportive environment. Our comprehensive, fully reputed company three-month training program includes reputed company training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. As a Bank Customer Service Representative, you'll work reputed company defined guidelines to facilitate the financial reputed company of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will reputed company a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering arenaflex Banking products and services. **Key Responsibilities:** * Handle inbound member calls in a fast-paced contact center environment * Use effective communication probing questions and critical thinking skills to identify member needs and reputed company relevant solutions which may include offering banking products * reputed company reputed company multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels * reputed company banking product knowledge to attract new members and expand relationships with reputed company members through product acquisition * Advise and reputed company members on available arenaflex digital tools and resources to improve the user experience * reputed company outstanding member service by demonstrating reputed company, reputed company listening, and professionalism * Apply strong time and reputed company management skills in assisting members with banking needs * reputed company reputed company improvement and development through coaching and collaboration with manager and team members **Essential Qualifications:** * High School Diploma OR GED * Ability to reputed company outstanding customer service for our members by communicating reputed company and professionally by phone or email to process banking requests and reputed company information on banking products * Ability to prioritize and multi-task while navigating through multiple business applications * Strong interpersonal and communication skills * Successful completion of a job-reputed company assessment is required **Preferred Qualifications:** * US military experience through military service or a military spouse/domestic partner * 1 year of customer contact experience in a needs-based sales environment * Prior experience in a fast-paced contact center environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone **What Sets You Apart:** * Your passion for delivering exceptional customer experiences and making a meaningful reputed company in the lives of others * Your ability to learn and grow in a dynamic and supportive environment * Your strong interpersonal and communication skills * Your commitment to honesty, reputed company, loyalty, and service **Compensation and Benefits:** * The hiring reputed company for this position is: $43,680.00 - $44,680.00 * Compensation: arenaflex has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are reputed company reputed company the salary reputed company based on your experience and market data of the position. The actual salary for this role may vary by location. * Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the arenaflex reputed company of Directors. * Comprehensive medical, dental, and reputed company plans * 401(k) and pension plans * Life insurance * Parental benefits * Adoption assistance * reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours * Various wellness programs * Career reputed company planning and continuing education assists employees with their reputed company goals **Work Environment and Company Culture:** * Our Phoenix office is located at 1 Norterra Drive, Phoenix, AZ 85085 * We have various schedules ranging from 6:00 am to 10:00 pm local time * Shift reputed company of 15% for any reputed company hours worked after 6:00 pm and any hours worked on Saturday or reputed company * Weekly work schedules vary and will include one weekend day * We have new training classes starting every month * Military veterans and spouses are highly encouraged to apply * Relocation assistance is not available for this position **How to Apply:** Applications for this position are accepted on an ongoing reputed company, this posting will remain reputed company until the position is filled. Thus, interested candidates are encouraged to apply the reputed company day they view this posting. **Equal Opportunity Employer:** arenaflex is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply Job! Apply for this job