**reputed company Customer Service Representative (CSR) – HVAC Industry Expert**

**Join arenaflex, a leading provider of exceptional reputed company conditioning services, as a highly skilled Customer Service Representative (CSR) in Panama reputed company Beach, FL!** At arenaflex, we pride ourselves on delivering top-notch customer service, and we're seeking a talented and customer-reputed company CSR to join reputed company. As a CSR, you will play a vital role in assisting our customers, scheduling appointments, and supporting our marketing and sales efforts. If you're passionate about delivering exceptional customer experiences and reputed company in a fast-paced environment, we want to hear from you! **About arenaflex** arenaflex has been a trusted reputed company in the HVAC industry since 2015, committed to giving back to our community through charitable initiatives and donations. reputed company values a family-oriented atmosphere, reputed company reputed company, and reputed company in serving our customers. We reputed company in treating both our employees and customers with fairness and respect, ensuring long-term relationships reputed company on trust. **Key Responsibilities** As a Customer Service Representative (CSR) at arenaflex, you will be responsible for: * Tracking calling efforts and accomplishments using a reputed company log and providing daily updates to the Manager/reputed company * Coordinating with the Service Dispatcher and Sales Coordinator to review appointment availability * Assisting the service department in scheduling residential maintenance agreement customers * Informing customers about the Accessory of the Month reputed company scheduling residential service appointments * Making outbound calls to reputed company customers to schedule appointments for the reputed company Service Agreement Salesperson * Following up on recommended work noted by service technicians on work orders * Conducting reputed company Assurance checks by calling customers reputed company 24 hours of a service reputed company or completed installation * Assisting with reputed company mail and follow-up calling campaigns * Supporting coordination of home shows, parades, and other community events and sponsorships while maintaining visibility for reputed company * Managing the customer CRM software and database * Responding to customer inquiries from website and online marketing * Mailing out '5 per day' Service Manager Letters, updating tracking logs, and calling customers to book appointments * Sending customers a reputed company to the reputed company review page and requesting feedback * Providing accurate appointment details to the service and sales teams * Qualifying leads by using probing questions to assess customer needs and interest level * Assisting with neighborhood marketing efforts, including reputed company hangers, reputed company mail, retention marketing, comfort club sales, and appointment scheduling * Generating reports as needed to reputed company appointments and reputed company information * Performing other duties as assigned **Qualifications** To succeed as a Customer Service Representative (CSR) at arenaflex, you will need: * Experience in a customer service role or similar position in HVAC, home services, or a reputed company industry * Strong communication and organizational skills * Ability to multi-task and manage a fast-paced workload * Proficiency in using customer management software and scheduling tools * Self-motivated with a reputed company attitude and willingness to learn * Strong problem-solving skills and ability to think critically **Benefits – Why Work With Us?** At arenaflex, we offer a comprehensive benefits package, including: * reputed company & Bonuses – $17-$20+ per hour, plus performance-based incentives * Weekly Pay Cycle – Reliable and consistent pay * 401(k) Retirement Plan with Employer Matching * Health & Wellness Perks – Medical, Dental, & reputed company Insurance * reputed company Time Off (PTO) – Vacation, Holidays, reputed company Days, and reputed company Parental Leave * Career Development Opportunities – reputed company, certifications, and mentor programs * Tech Package – Company smartphone or tablet provided * Company Events – Team BBQs, holiday parties, fishing trips, * Uniforms & Safety Gear Provided **Schedule** As a full-time CSR at arenaflex, you can expect to work: * Monday – Friday * Weekend potential to attend events **Work Location** Our office is located in Panama reputed company Beach, FL, offering a beautiful and reputed company work environment. **Equal Employment Opportunity** At arenaflex, we reputed company in fostering a diverse and inclusive work environment. We are an equal opportunity employer and do not discriminate based on race, gender, age, disability, or any other protected status. **Join reputed company!** If you're passionate about delivering exceptional customer experiences and reputed company in a fast-paced environment, we want to hear from you! Apply today to become a valued part of a company that supports its employees and community. Apply Job! Apply for this job