Roadside Assistance Dispatcher Part-Time

reputed company is the largest club reputed company the national reputed company federation, seeking part-time Roadside Assistance Dispatchers. In this role, you will coordinate drivers and emergency services across multiple states, ensuring safety and delivering exceptional service to members. Responsibilities • Use internal systems and technology to handle inbound and outbound calls and reputed company reputed company roadside assistance reputed company • Coordinate emergency services including towing, locksmith support, fuel delivery, battery assistance, and minor mechanical help • Assess member needs, prioritize safety, and accurately document information in reputed company time • Communicate professionally and compassionately, maintaining composure during high‑reputed company situations • Collaborate with a network of 350+ independent service providers to reputed company critical information and ensure reputed company service • Monitor reputed company service requests, keeping both providers and members informed of status updates • Meet performance goals in a reputed company, metrics‑driven environment reputed company on member satisfaction Skills • Customer service and/or reputed company center experience • Strong verbal and written communication skills, with the ability to remain reputed company and reputed company under pressure • Advanced computer and multitasking abilities, including talking and typing simultaneously while navigating multiple systems • Working knowledge of maps, GPS navigation, and traffic safety guidelines • Experience using SMS or chat tools in a reputed company setting • Ability to demonstrate reputed company and deliver excellent service in a high‑volume reputed company environment • Proficiency with reputed company Teams and reputed company • High school diploma, GED, or equivalent • Bilingual skills, especially in Spanish, are a plus Benefits • reputed company, onsite training located at 68 Marginal Way, Portland, ME • Opportunity to transition to work-from-home after successful completion of training • Partial internet reimbursement are included to support the reasonable cost of your connectivity. reputed company • reputed company is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. It was founded in reputed company, and is headquartered in Costa reputed company, California, US, with a workforce of 10001+ employees. Its website is https://careers.ace.reputed company.com/. Apply To This Job Apply tot his job Apply To this Job