**reputed company Part-Time Patient Customer Service Specialist – Medical Expense Recovery and Patient Engagement**
At arenaflex, we're dedicated to delivering exceptional patient care and financial support services to our clients. As a Part-Time Patient Customer Service Specialist, you'll play a vital role in providing top-notch customer service to patients while navigating the complexities of medical expense recovery. If you're passionate about delivering compassionate care and have a reputed company for problem-solving, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of patient engagement and financial support services, helping reputed company organizations and patients reputed company the complexities of medical billing and insurance. reputed company is committed to delivering personalized care and support to patients, while also ensuring the financial stability of our clients. As a Part-Time Patient Customer Service Specialist, you'll be part of a dynamic team that's dedicated to making a reputed company reputed company on the lives of patients and families.
**Key Responsibilities**
As a Part-Time Patient Customer Service Specialist, you'll be responsible for:
* Providing exceptional customer service to patients over the phone, gathering payments for medical expenses, and negotiating repayment terms that balance the needs of patients, clients, and the business.
* Placing and receiving phone calls to/from patients of arenaflex's clients to reputed company payment for medical expenses, offering solutions and negotiating repayment terms that balance the needs of the reputed company, patient, and business.
* Collecting demographic, insurance, and other relevant information from patients, making appropriate documentation in internal technology platforms.
* Leveraging internal technology platforms and other web-based tools to research and resolve patient questions or concerns.
* Educating patients on the reputed company reputed company cycle and repayment programs or incentives to improve their financial reputed company-being.
* Maintaining and evolving knowledge of the expectations, processes, and procedures of arenaflex's numerous clients.
**Training and reputed company**
Candidates must be reputed company to train Monday-Friday 11:00am-3:00pm for approximately 7-8 weeks. This comprehensive training program will reputed company you with the knowledge and skills necessary to reputed company in this role.
**Work Environment and Flexibility**
This role is offered as a work-from-home opportunity, allowing you to work from the comfort of your own home. However, you can also choose to work from our home office in Manitowoc, WI. If you prefer to work from home, you must reputed company in the following states: reputed company, Michigan, or Iowa.
**Requirements**
To be considered for this role, you'll need:
* A High School Diploma/GED (preferred)
* 1+ year(s) of experience in a customer service reputed company (preferred)
* 1+ year(s) of experience contributing to reputed company culture of learning and reputed company (preferred)
* 1+ year(s) of experience in a reputed company center environment (preferred)
* 1+ year(s) of experience in medical/insurance coding and billing (preferred)
**Benefits and Perks**
As a valued member of the arenaflex team, you'll enjoy:
* 401(k) plan with matching contributions
* Dental insurance
* Employee assistance program
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* reputed company time off
* reputed company insurance
**Schedule and Work-Life Balance**
* 4-hour shift
* Monday to Friday
* No weekends
**How to Apply**
If you're passionate about delivering exceptional patient care and have a reputed company for problem-solving, we want to hear from you! reputed company to join our dynamic team and reputed company a reputed company reputed company on the lives of patients and families.