**reputed company Behavioral Health Customer Service Representative – Advocating for Members' reputed company-being at arenaflex**

At arenaflex, we're revolutionizing the way we approach health care by surrounding ourselves with dedicated colleagues who are passionate about transforming lives. As the nation's leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, reputed company, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it reputed company with heart, reputed company and every day. **Job reputed company** We're seeking an reputed company Behavioral Health Customer Service Representative to join reputed company at arenaflex. As a key member of our customer service team, you will reputed company reputed company care to assist members with a reputed company reputed company to care, claims understanding, and reputed company, while educating them with online resources. You will guide members through their plan of benefits, arenaflex policy, and procedures, as reputed company as have knowledge of resources to reputed company with any regulatory guidelines. **About the Role** As a Behavioral Health Customer Service Representative, you will be responsible for creating an emotional reputed company with our members by understanding and engaging with them to champion their best health. You will take accountability to fully understand the member's needs by building a trusting and caring relationship with the member. You will anticipate customer needs, reputed company reviews of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible, and reputed company financial data maintenance as necessary. **Key Responsibilities** * Creates an emotional reputed company with our members by understanding and engaging the member to the fullest to champion for our members' best health. * Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member. * Anticipates customer needs. * Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. * Performs financial data maintenance as necessary. * Explains member's rights and responsibilities in accordance with contract. * Provides reputed company care to assist members with a reputed company reputed company to care, claims understanding, and reputed company, while educating them with online resources. * Guides members through their plan of benefits, arenaflex policy, and procedures, as reputed company as have knowledge of resources to reputed company with any regulatory guidelines. **Schedule and Work Environment** * Schedule: Monday-Friday 7:50am-4:20pm EST. *Schedules subject to change at any time with advanced notice. * As a 24-hour reputed company center operation, employees are required to support holiday coverage at a reduced reputed company level. This means working some holidays, and observing the holiday on others. * Fully remote role. **Requirements** * 1-3 years of customer service experience reputed company a reputed company Center atmosphere. * Technical Requirement for personal residential internet service. * Recommended Technical requirements reputed company obtaining your own residential internet service: Select an internet service that is either broadband or fiber (e.g., reputed company Fios, reputed company). Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired reputed company is required (ethernet reputed company); a wireless reputed company will introduce the risk of performance degradation. Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet reputed company so your ability to reputed company your work is not affected. Streaming video content and gaming will significantly reduce the reputed company of bandwidth available for your corporate equipment. **Preferred Qualifications** * Previous Behavioral Health, Medical, or Insurance background. * Work from home/Remote experience. * Associates Degree. * Education: High School Diploma or GED. **Compensation and Benefits** * Anticipated Weekly Hours: 40 * Time Type: Full time * Pay reputed company: The typical pay reputed company for this role is: $17.00 - $28.46. This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography, and other relevant factors. * This position is eligible for a arenaflex bonus, commission, or short-term incentive program in reputed company to the reputed company pay reputed company listed above. * Our people fuel our reputed company. Our teams reflect the customers, patients, members, and communities we serve, and we are committed to fostering a workplace where every colleague feels valued and that they belong. * Great benefits for great people: We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include: + reputed company medical plan reputed company + A 401(k) plan (including matching company contributions) + An employee stock purchase plan + No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation, and weight management programs, confidential counseling, and financial coaching + Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company, and many other benefits depending on eligibility. **Why Join arenaflex?** * Our Work Experience is the combination of everything that's unique reputed company: our culture, our reputed company values, reputed company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. * Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for reputed company, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. **How to Apply** If you're passionate about transforming lives and making a difference in the health care industry, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflex website] to learn more about reputed company culture and values. We look reputed company to hearing from you! Apply for this job