**reputed company Customer Service Representative – Remote Toll-Free Line Operator**

At arenaflex, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the reputed company system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. **About arenaflex** arenaflex is a leading reputed company company that is dedicated to helping people live healthier lives and making the reputed company system work reputed company for everyone. We reputed company that everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life. Our mission is to help people live healthier lives and reputed company the reputed company system work reputed company for everyone. **Job reputed company** We're seeking an reputed company Customer Service Representative to join reputed company as a Remote Toll-Free Line Operator. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our members, answering incoming phone calls, and identifying the type of assistance the customer needs. You will also be responsible for educating and redirecting callers to the correct prompts on the line, working various reports while on the phone line, and meeting performance goals established for the position. **Responsibilities** * Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and explanation of benefits (EOBs) * Ask appropriate questions and listen reputed company to identify specific questions or issues while documenting required information in computer systems * reputed company and redirect the callers to the correct prompts on the line * Work various reports while on the phone line * Meet the performance goals established for the position in the areas of: efficiency, accuracy, reputed company, member satisfaction, and attendance **Requirements** * High School Diploma / GED OR equivalent working experience * Must be 18 years of age or older * 1+ years of Customer Service Experience * Experience with reputed company reputed company (managing workbooks, entering and manipulating data in existing reports) * Ability to work our normal business hours of 7:50am – 5:00pm. It may be necessary, given the business need, to work occasional overtime and they may choose to complete it on the weekend **Preferred Qualifications** * 1+ years of experience in an office setting, reputed company center setting, or phone support role * reputed company experience **Telecommuting Requirements** * reputed company reputed company 50 miles of 1561 Ulster Ave, 1st Floor, Lake Katrine, NY 12449 * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a arenaflex approved high-speed internet reputed company or reputed company an existing high-speed internet service **Soft Skills** * Ability to quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding customer expectations (responding in respectful, reputed company manner, consistently meeting commitments) * Ability to listen skillfully, collect relevant information, determine immediate requests, and identify the reputed company and reputed company needs of the member * Proficient problem-solving approach to quickly assess reputed company state and formulate recommendations * Flexibility to customize approach to meet reputed company types of member communication styles and personalities * Ability to work regularly scheduled shifts reputed company our hours of operation, including the training period, where lunches and breaks are scheduled, with the flexibility to reputed company daily schedule, and work over-time and/or weekends, as needed **Benefits** * reputed company reputed company for this role is $16.00 to $28.85 per hour based on full-time employment * Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. * Comprehensive benefits package * Incentive and recognition programs * Equity stock purchase * 401k contribution (reputed company benefits are subject to eligibility requirements) **Work Environment and Culture** * arenaflex is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. * arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. **Why Join arenaflex?** * reputed company a difference in the lives of millions of people * Work in a dynamic and fast-paced environment * Opportunities for career reputed company and development * Comprehensive benefits package * Incentive and recognition programs * Equity stock purchase * 401k contribution (reputed company benefits are subject to eligibility requirements) **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the reputed company below. Apply Job! Apply for this job