**Experienced Customer Service and Cash Handling Specialist – Parks and Recreation**

At arenaflex, we are dedicated to providing exceptional customer experiences in our parks and recreation facilities. As a key member of our team, you will play a vital role in ensuring that park visitors have a safe and enjoyable experience. We are seeking a reliable and customer-focused individual to join our team as a part-time Parks/Recreation Specialist – Customer Service/Cashier/Parking. **About arenaflex** arenaflex is a leading provider of recreational services and facilities in the community. Our mission is to create a positive and inclusive environment that promotes physical activity, social connection, and community engagement. We are committed to providing exceptional customer service and ensuring that our parks and facilities are clean, safe, and well-maintained. **Job Summary** As a Parks/Recreation Specialist – Customer Service/Cashier/Parking, you will be responsible for providing excellent customer service to park visitors, addressing inquiries, and ensuring a positive experience for all patrons. You will work closely with other park staff and departments to ensure that our parks and facilities are clean, safe, and well-maintained. This is an exciting opportunity to be a key player in creating positive experiences for park visitors and to contribute to the success of arenaflex. **Key Responsibilities** * Greet visitors and groups, providing information about arenaflex parks and facilities * Provide excellent customer service, responding to customer inquiries via in-person interactions, phone calls, and emails * Cash handling, including working as a cashier, assisting with set-up and sales, balancing a register, and completing night deposits * Resolve customer concerns and complaints promptly and professionally * Direct visitors to appropriate resources for additional information or assistance * Assist with the registration and renewal of park memberships * Provide information about park programs, events, and activities * Process transactions related to program registrations, facility rentals, and merchandise sales * Educate visitors on park rules and regulations to ensure a safe and enjoyable experience * Monitor park areas for compliance with safety guidelines * Report any safety concerns or incidents to the appropriate authorities * Collaborate with maintenance staff to ensure park areas are clean and well-maintained * Report any maintenance issues or hazards to the appropriate department * Work collaboratively with other park staff and departments * Attend team meetings and training sessions as required * Assist with administrative duties such as data entry, filing, and record-keeping * Compile and prepare reports related to customer service activities * Traffic control and preparation for a parking lot on special event days and other occasions as required * Project a positive image in both conduct and appearance * Observe and enforce all arenaflex Rules and Regulations **Essential Qualifications** * Must be eighteen (18) years of age and a high school graduate * Valid driver's license * Excellent customer service and communication skills * Friendly and approachable demeanor * Ability to handle challenging situations with tact and diplomacy * Basic computer skills for data entry and communication * Flexibility to work weekends, holidays, and evenings as needed * Basic math skills * Knowledge of cash control procedures * Ability to use a cash register **Preferred Qualifications** * Knowledge or interest in parks and outdoor activities * Experience working in a customer-facing role * Experience working in a team environment * Basic knowledge of park rules and regulations * Ability to lift and move up to 50 pounds **Training Requirements** For some positions, employees must complete fifteen hours of training and/or pre-season orientation. Training topics may include, but are not limited to, CPR, First Aid, Back Safety, Fire Safety, Customer Service, Cultural Diversity, Sexual Harassment, Inclusion, and the arenaflex Orientation for New and Returning Employees. **Working and Physical Conditions** Environmental Conditions: * Indoor and outdoor environments * Exposure to office computer screens * Work on slippery or uneven surfaces * Work in or around water * Exposure to poison flora, insects, or other animal diseases * Exposure to extremes in weather conditions (all types of weather) * Exposure to human health issues * Exposure to various chemicals (ex. water-quality testing chemicals) * At times will work alone at parks and nature centers Physical Conditions: * Responsibilities and duties require maintaining the physical condition necessary for sitting, standing, climbing, and walking for prolonged periods and leading hikes over varied terrain, including steps and hills * Occasional light or moderate lifting and carrying required * Occasionally required to use hands to finger, occasionally required to climb or balance; stoop, kneel, crouch or crawl * Must occasionally lift and/or move up to 50 pounds * Specific vision abilities required by this job include close vision, ability to distinguish colors, and the ability to adjust focus * Must speak clearly and audibly **Compensation and Benefits** This is a part-time position with a competitive hourly rate. arenaflex offers a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to make a positive impact in the community. **How to Apply** If you are passionate about customer service and enjoy working in a dynamic outdoor environment, we encourage you to apply for this position. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **arenaflex is an Equal Opportunity Employer** arenaflex is committed to diversity and inclusion in the workplace. We welcome applications from diverse candidates and are an equal opportunity employer. Apply for this job