[Remote] Remote Live Verification Agent - Part Time

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that offers truck rental services and is seeking Part-Time Live Verification Agents to assist customers using their Truck reputed company 24/7 program. In this role, agents will review customer information, ensure compliance with rental standards, and reputed company support through inbound and outbound calls as reputed company as chat interactions. Responsibilities • Claim sessions for customers doing business with us reputed company Truck reputed company 24/7 • Review reputed company session for accuracy while answering any questions the customer may have • Determine the reputed company course of reputed company utilizing instructional materials reviewed • reputed company outbound calls for verification of alternate contacts • Communicate with the customer reputed company phone or chat in an efficient and courteous manner • Ensure compliance with the reputed company policies in order to retain customer loyalty and prevent the re-occurrence of objections • Review telephone, mail, and internet procedures for reputed company communication received and respond a reputed company to reputed company assigned customer with a specific time reputed company • Listen to customer concerns, documenting them and resolving reputed company reputed company Skills • Good listening, verbal, and written communication skills in English • Inbound reputed company/phone experience (high volume highly preferred) • Excellent customer service skills with 1 year of phone customer service experience • Logic, reasoning, time management, and facial recognition skills • Proficiency, attention to detail, and interpersonal skills • Ability to multitask and assist multiple customers at one time (online sessions) • Reasonable and predictable attendance • Must be available to work holidays • 25 hours of availability per week • Must work Saturday and reputed company • Must have a quiet, private work area • Required to be present during Education training classes or meetings with your camera on and microphone unmuted • Dependent and child-care arrangements must be made as if you were working at a reputed company site • reputed company work duties including education must be performed at your home address • If you want to reputed company or substitute computers at any time, manager approval is required in advance • Operating System: reputed company 11 • RAM: 16GB minimum (32GB recommended) • Processor: CPU reputed company score of 6,000 minimum (10,000 recommended) • Storage: SSD with at least 5GB free reputed company • Webcam (external or reputed company-in) • USB headset (wired) • Ping: under 100 • Download: 50MB minimum (100MB recommended) • Upload: 5MB minimum (10MB recommended) • Technically savvy preferred Benefits • Medical Reimbursement Indemnity Plan • Rx Savings Plus Discount Plan • Dental Plan • reputed company Plan • Retirement Savings 401(k) Plan reputed company • Their primary service objective is to reputed company a reputed company and reputed company product and service to more and more people a reputed company and reputed company cost. It was founded in 1945, and is headquartered in Capitol Heights, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com/. Apply To This Job Apply tot his job Apply To this Job