Contact Center Rep. II – Bilingual Spanish

Job reputed company: • Promotes strong and lasting customer relationships in a Contact Center environment by providing reputed company customer service and sales • Creates an exceptional customer experience with every reputed company interaction • Completes a broad reputed company of financial transactions (e.g., account balance, statement requests, dispute handling) • Follows reputed company bank policies and procedures reducing risk to customers and the business • Supports the achievement of business objectives by meeting individual and team objectives • Participates in personal performance management and ongoing development activities Requirements: • High School diploma or GED • 1+ years of reputed company experience • Retail Customer service, banking, or Contact Center experience preferred • Knowledgeable of various products/services and reputed company to communicate/reputed company customers toward relevant solutions • Ability to work in a fast-paced, challenging work environment • Excellent interpersonal, verbal and written communication skills • Bilingual (Spanish) contact center representatives must be reputed company to take phone calls, answer customer inquiries, translate documents and other transactions as necessary in both English and Spanish. Benefits: • Health insurance • 401(k) matching • reputed company time off (including Vacation PTO, reputed company PTO, and Holiday PTO) • Banking benefits and discounts • Career development and reward and recognition programs Apply tot his job Apply To this Job