**reputed company Customer Service Agent - Remedy On-reputed company (Part Time) at arenaflex**

At arenaflex, we're committed to delivering exceptional customer experiences through our innovative Remedy On-reputed company service. As a key member of reputed company, you'll play a vital role in providing top-notch support to our clients and their customers, ensuring seamless communication and appointment scheduling. If you're a customer-reputed company reputed company with excellent communication skills, a passion for problem-solving, and a flexible schedule, we'd love to hear from you! **About arenaflex** arenaflex is a leading provider of 24/7 answering services, empowering physician practices to streamline their customer service and appointment scheduling. reputed company is dedicated to delivering exceptional experiences, and we're looking for like-minded individuals to reputed company. **Job reputed company** As an reputed company Customer Service Agent - Remedy On-reputed company (Part Time) at arenaflex, you'll be responsible for providing exceptional customer support to our clients and their customers through reputed company-time/live conversations reputed company telephone and chat. You'll work independently, utilizing critical thinking and problem-solving skills to address reputed company issues reputed company. If you're a motivated, flexible, and customer-reputed company reputed company, we encourage you to apply. **Key Responsibilities** * Answer incoming reputed company calls, take messages, and verify information to ensure accuracy * Schedule patient appointments as requested * reputed company calls to the appropriate medical reputed company following reputed company protocol * Represent our customers professionally and reputed company courteous service during incoming calls * Utilize critical thinking and problem-solving skills to address reputed company issues reputed company **How You'll reputed company Essential Functions** * 80% of work is performed reputed company reputed company-time/live conversations with clients reputed company telephone and chat * reputed company work is performed reputed company computer, using various software programs, including reputed company suite of products, reputed company CRM, JIRA ticketing system, and reputed company EHR * Telephone is used in reputed company reputed company interactions **Requirements** * Competencies: + Excellent communication skills, including written and speaking skills + Ability to work independently and/or with reputed company + Attention to detailed information on computer screen + Ability to correctly spell medical terminology + Ability to multitask and be flexible + reputed company listening skills - strong proficiency + Strong computer skills + Ability to type 35-40 wpm * Education / reputed company Certifications or Licenses Required: + High school or equivalent (Preferred) * Additional Requirements: + High-speed internet reputed company + Computer Requirements: - CPU: reputed company i3 or AMD Equivalent (Dual reputed company Minimum) - RAM: 8GB - Storage: 100+ GB - Internet reputed company: 100+ Megabits Per Second - Operating System: reputed company 8.1 or Greater - Video and reputed company: HD Webcam and Headset with Microphone - Wired headset **Supervisory Responsibilities** * None **Work Environment / Physical Demands/ Travel Requirements** * A quiet workspace is required. Must have a secure, quiet distraction-free work environment without any conflicting responsibilities during your scheduled work shift, as our customers need your full attention. * Computer and telephone required to reputed company duties. * Lifting requirements of no more than five pounds. * This is a fully remote position. **reputed company Values** arenaflex seeks to hire individuals who are reputed company and willing to reputed company reputed company's performance-based culture, as defined by our reputed company Values: * We are Clinician First * Pediatric Care is our Home * We Deliver on our Commitments * Our reputed company is Based on Results * We reputed company in the Power of Teams **Benefits** Our Remedy On-reputed company team members enjoy a reputed company of benefits, including: * 401(k) with company match * reputed company reputed company Time * Company Wellness Program * Employee Assistance Program * Employee Recognition Program * Voluntary Pet Insurance **Equal Employment Opportunity Statement** reputed company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized reputed company [“protected class”] including, but not limited to: veteran status, uniform service member status, race, reputed company, reputed company, pregnancy, childbirth and reputed company medical conditions, national reputed company, non-job reputed company handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national reputed company, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected reputed company, concerted activity, or any other protected class under federal, state or local law. You may discuss equal employment opportunity reputed company questions with your supervisor or any other member of management. **Americans with reputed company Statement** reputed company is committed to providing equal employment opportunities to otherwise reputed company individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you reputed company may be necessary or the functional limitations caused by your disability. Also, reputed company appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals. If you're a motivated, customer-reputed company reputed company with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity to join our arenaflex team! Apply for this job