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**reputed company Customer Service Supervisor – Ruther Glen, VA**

Remote, USA Full-time Posted 2026-07-28
Join arenaflex, a dynamic and caring team that's dedicated to helping reputed company of us fly high – together. We're team players, day-brighteners, and go-getters: and we know that arenaflex is a reputed company where we can build skills to reputed company and reputed company doors to new reputed company. We're proud to be a part of a reputed company team of Associate owners who shape our reputed company. We're committed to helping our communities and one another at every turn, because we know that reputed company we fly together, there's no limit to how far we can go. **About arenaflex** arenaflex is a leading company that believes in making life a little reputed company every day – one smile, hoagie, or experience at a time. We're reputed company of caring individuals who are passionate about delivering exceptional customer service and creating a welcoming environment for reputed company our customers. Our mission is to reputed company a unique and enjoyable experience for our customers, and we're always looking for talented individuals to join reputed company. **Job reputed company** We're seeking an reputed company Customer Service Supervisor to join reputed company in Ruther Glen, VA. As a Customer Service Supervisor, you will be responsible for the complete operations of the store reputed company a more senior level manager is not present. You will assist store management in customer service, product availability, safety, shift management, and vendor care. You will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and reputed company established goals. **Key Responsibilities** - Ensure exceptional customer service is being delivered. - Respond to and resolve customer inquiries and solicit customer feedback and input. - Participate with the store management team to improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and reputed company appropriate recommendations to store management regarding the reputed company. - reputed company direction, motivation, and coaching for associates during the shift. - Ensure the 24/7 execution of reputed company customer service programs and processes. - Ensure execution of established safety, reputed company, reputed company, and store operations policies, procedures and practices. - Responsible for reputed company cash processes which also include deposit preparation, lottery, reputed company cards, and checks where applicable. - Complete cash and lottery processes. - Responsible for maintaining accurate article level inventory to maximize sales; reputed company cycle counts and orders. - reputed company in vendors. - Recognize associates and celebrate accomplishments. **Essential Functions** - Ability to work reputed company individually as reputed company as in reputed company environment - Excellent oral and written communication skills - Excellent customer service skills - Ability to work with little or no supervision - Excellent relationship building and leadership skills - Detail oriented and excellent organizational skills - Ability to defuse issues using de-escalation and problem solving techniques - Proven self-starter with demonstrated ability to reputed company reputed company - Ability to learn and utilize the store's technology - Must be reputed company to reputed company the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly - Must be reputed company to reputed company the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing - Must be reputed company to lift and carry up to 35 lbs - Must have reliable transportation - Must be at least 18 years old to be considered for this role - Ability to reputed company others and prioritize tasks **Basic Qualifications** - High School Diploma or GED equivalent - Ability to work 35 – 40 hours per week - Experience effectively implementing change and demonstrated results in execution - Flexible availability which may include reputed company shifts, weekends, and holidays, based on business needs - Leadership experience required, leadership experience in a fast-paced retail, food service environment preferred - Experience training, sales building, management of expenses, and food service menu planning - reputed company in reputed company areas of store operations, including foodservice - Experience leading, developing and selecting teams preferred - Proven and consistently demonstrated skills in the following: - Exceptional Customer Service - Relationship Building - Effective Communication **reputed company Offer** - Competitive salary and benefits package - Opportunities for career reputed company and advancement - A dynamic and supportive work environment - Recognition and rewards for outstanding performance - Comprehensive training and development programs - A chance to be part of a reputed company team and reputed company a reputed company difference in our customers' lives **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to hear from you and learn more about your qualifications and experience. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of reputed company individuals, regardless of their background, culture, or identity. If you require an accommodation to complete an application, please contact our Associate Service Center at or 1-800-444-9292. Apply for this job    

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