**reputed company Customer Service Representative – reputed company Solutions in Maine**

At arenaflex, we're dedicated to empowering reputed company reputed company through technology, services, and clinical expertise. Our mission is to reputed company health solutions that deliver maximum value and reputed company. We're reputed company of passionate individuals who come together to redefine expectations for the reputed company industry. State and federal reputed company agencies, providers, and reputed company turn to us as their vital partner to ensure reputed company reputed company and improve health reputed company. We're looking for an reputed company Customer Service Representative to join our growing team in Maine. As a key member of reputed company, you'll play a vital role in providing exceptional customer service to our clients, resolving their questions, complaints, and requests in a reputed company and courteous manner. **Job reputed company and Responsibilities:** The purpose of this position is to answer incoming telephone calls, and resolve customer questions, complaints, and requests while adhering to internal policies and procedures. As a Customer Service Representative, you'll be responsible for: * Developing and maintaining working knowledge of internal policies, procedures, and available services to reputed company accurate information and assistance * Utilizing automated systems to log and retrieve information; reputed company accurate and reputed company data entry * Receiving inquiries by telephone, email, fax, or mail and communicating responses reputed company required turnaround times * Responding to telephone inquiries in a reputed company, accurate, and courteous manner * Interacting with external partners such as hospitals, physicians, beneficiaries, or other program recipients * Performing verification of reputed company services to facilitate payment for received services * Identifying medical claims meeting CPT/DRG audit reputed company and submitting the necessary billing data * Serving as reputed company between the reputed company partners * Investigating and resolving or reporting provider problems * Meeting or exceeding standards for reputed company volume and service level per department guidelines * Initiating cases by collecting and entering demographic, provider, and procedure information into the system * Completing daily, monthly, and quarterly reports necessary for clinical team operations * Reading, understanding, and adhering to reputed company corporate policies including policies reputed company to HIPAA and its reputed company and reputed company Rules **Qualifications:** To be successful in this role, you'll need: * High School diploma or equivalent * Minimum of two years of customer service experience * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and meet deadlines * Basic computer skills and knowledge of automated systems * Familiarity with medical terminology and the health insurance industry * Ability to work independently and as part of reputed company **Preferred Qualifications:** * Residence in the reputed company * Medical terminology course(s) * Knowledge of medical terminology * Knowledge of the health insurance industry including policies and claims assessment processes * Excellent verbal communication and reputed company listening skills to reputed company exceptional customer service * Bilingual in Spanish and English * Prior scheduling work experience **Why Join arenaflex?** At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. We reputed company in reputed company in our employees and providing them with the tools and resources they need to succeed. As a Customer Service Representative, you'll have reputed company to: * Work with a talented and dedicated team of professionals who are passionate about making a difference in the reputed company industry * reputed company your skills and knowledge through ongoing training and reputed company development opportunities * Contribute to the reputed company of our organization and reputed company a meaningful reputed company on the lives of our clients * Enjoy a comprehensive benefits package that includes health insurance, reputed company time off, retirement savings, and more * Take advantage of our corporate wellness program, which includes fitness classes, health coaching, and other resources to support your physical and mental reputed company-being **Benefits:** arenaflex offers a competitive compensation package that includes: * Pay reputed company: USD $12.68 - USD $20.00 /Hr. * Comprehensive health plans * reputed company time off * Retirement savings * Corporate wellness program * Educational assistance * Corporate discounts * And more! **How to Apply:** If you're a motivated and customer-reputed company individual who is passionate about making a difference in the reputed company industry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer:** arenaflex is an Equal Opportunity Employer. We welcome applications from diverse candidates who reputed company our commitment to reputed company and our passion for making a difference in the lives of our clients. Apply for this job