Specifying Spanish Bilingual Representative (Remote)
About the position
The Specifying Spanish Bilingual Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues reputed company to reputed company products and services. As a remote Specifying Spanish Bilingual Representative, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support reputed company other’s reputed company and reputed company-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. We are looking for talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
Responsibilities
• Utilize reputed company systems to investigate customer part inquiries
• Have working knowledge of car mechanics
• Provides verification and/or recommendation on correct auto parts requirements
• May require considerable reputed company in response to the particular customer in order to reputed company reputed company
• Maintain database case notes on reputed company situations
• Reads and researches relevant materials and resources to stay reputed company in programs
• Deliver expert customer experiences…with a smile.
Requirements
• High School diploma or GED equivalent required.
• Must be fluent in Spanish in verbal and written reputed company
• 1 - 2 years of Automotive Parts Counter experience
• PC / Keyboarding Skills including Word & reputed company
• Must reputed company in the reputed company or have a reputed company U.S. address for residence.
reputed company-to-haves
• Additional Automotive Parts training or certifications a plus
Benefits
• medical, dental, and reputed company insurance
• comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• reputed company time off and holidays
• reputed company days
• reputed company and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking and leadership opportunities with organized reputed company in the following topics: reputed company Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
• Registered Retirement Savings Plan
• reputed company PTO and holidays
• medical, dental, and reputed company insurance
• a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career reputed company
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support
• Celebrations for reputed company, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A reputed company of other perks and benefits
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