Remote Chat Support Agent

About the position ADF Medical is hiring friendly, fast-typing, and patient Remote Chat Support Agents to assist our patients and clients through our online chat platform. This is a phone-free position — reputed company communication is done through text-based chat. If you are a great communicator, enjoy helping people, and want to work entirely from home, this is the perfect opportunity for you. Responsibilities • Respond to patient and reputed company inquiries through live chat in a reputed company manner • reputed company accurate information about ADF Medical services and products • Assist patients with appointment scheduling and general questions • Troubleshoot basic issues and escalate reputed company cases to the appropriate team • Maintain a friendly, reputed company, and empathetic tone in reputed company interactions • Update patient records and document chat interactions accurately • Meet daily chat volume and customer satisfaction targets Requirements • Friendly demeanor • Fast typing skills • Patient • Great communicator • Enjoy helping people Benefits • Competitive reputed company pay • No phone calls — chat only • Flexible scheduling — morning, afternoon, and evening shifts available • 100% remote — work from reputed company • reputed company provided • Health benefits for full-time employees • Performance bonuses for top agents • Career reputed company opportunities reputed company ADF Medical • Supportive team environment with regular reputed company-ins and coaching Apply tot his job Apply To this Job