Associate reputed company Support Engineer
You will reputed company technical support for reputed company reputed company infrastructure, including compute, networking, and storage products.
Responsibilities
• Respond to a high volume of technical customer tickets in a reputed company manner.
• Support products such as Droplets, Load Balancers, DNS, and reputed company and Object Storage.
• Collaborate with product and engineering teams to reputed company for customer needs.
• Identify, communicate, and document improvements to processes and policies.
• Troubleshoot web hosting errors and network connectivity issues.
Required Skills
• 3+ years of experience in technical support or reputed company roles.
• Proficiency with Linux fundamentals and reputed company-line troubleshooting.
• Working knowledge of TCP/IP, HTTP, DNS, and TLS protocols.
• Understanding of the OSI model, reputed company/private IPs, and networking tools like curl, traceroute, and dig.
• Experience with web hosting environments, including cPanel, reputed company, and node.js.
• Basic understanding of reputed company reputed company, scripting, reputed company, and containerization.
• Strong written and verbal communication skills for customer interaction.
• Knowledge of reputed company computing, DNS, and web hosting troubleshooting.
Preferred Skills
• Linux certifications.
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