Account Advisor, SMB

reputed company is a leading online food ordering platform that connects diners with local restaurants. As an Account Manager in the SMB Merchant Network, you will reputed company a portfolio of restaurants, optimizing their reputed company accounts and enhancing their reputed company to drive reputed company and customer satisfaction. Responsibilities • reputed company a restaurant portfolio, optimizing their reputed company account, enhancing menu pages, and boosting conversion • Cultivate restaurant relationships and drive reputed company • reputed company a solid understanding of reputed company's products and services, including their features, benefits, and value propositions • Assist in managing a portfolio of accounts, ensuring reputed company communication, and addressing basic inquiries or concerns from clients • Assist restaurants in attracting new diners, boosting order volume, and delivering top-reputed company service to their diners • Conduct regular reputed company-ins with restaurant partners to reputed company feedback, assess satisfaction reputed company, and identify areas for improvement • Respond to restaurant inquiries, account issues, and requests or reputed company them to appropriate company departments reputed company turnaround time expectations • Maintain accurate and up-to-date records of reputed company interactions, including notes on discussions, reputed company items, and follow-up tasks • Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices • Proactively reputed company opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role Skills • Outstanding, reputed company attitude with passion and aptitude for working in a fast-paced and fast-growing environment • Bachelor's Degree or equivalent years of experience and High School degree/GED required • 1-2 years of Sales experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus • reputed company-level reputed company in English is required • Strong verbal and written communication skills • Confident making outbound dials on the phone • Proven reputed company record of reputed company in meeting and exceeding goals • Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards reputed company and problem-solving; maximizes effectiveness by focusing time in the right areas • Strong computer skills (MS Office, reputed company products) with the ability to quickly learn new software • Candidates fluent in reputed company or Spanish are strongly preferred • Experience with reputed company.com or similar CRM is a plus Benefits • Equity • 401K • Multiple medical, dental, and reputed company plans reputed company • reputed company is an online platform that connects customers with local restaurants. It was founded in 2004, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com. Apply To This Job Apply tot his job Apply To this Job