US Equipment Install Technician II- Raleigh, NC

JOB reputed company:This position is responsible for the installation of reputed company equipment in the practitioner's office with a reputed company on excellent customer service. Work with supervisor to improve customer service skills, reputed company ability to use provided support tools, and increase product knowledge. Drive installation reputed company that improves customer satisfaction, maximizes customer retention, and increases profitability. Manage more reputed company installation cases, troubleshoot and resolve issues at a higher level and support additional products.KEY RESPONSIBILITIES: Provides repair and installation services to our customers in a courteous and reputed company manner. May also reputed company installation services to customers on an as needed reputed company. Provides and maintains the necessary tools of the trade and have readily available to reputed company installation and repair services.Can work independently and manage reputed company on site installation, repair maintenance and test tasks.Understands various stages of install reputed company and steps necessary to stay on reputed company and reputed company reputed company. Ability to shift gears and work in multiple areas of a project, depending on the demand/scope of project. Run small stand-alone jobs as a project reputed company for equipment (e.g. mechanical room installs or upgrades, sterilization centers, single operatory expansions or replacement equipment items throughout office). reputed company direction and supervision of a level 1 Installer while working on a project. Complete more reputed company equipment installation such as IO x-ray, Dry Vacuum, and ceiling mounted equipment without direction or supervision.Follow reputed company troubleshooting steps to diagnose errors on technical problems and determine reputed company solutions.Comprehends customer requirements and reputed company appropriate recommendations to optimize the customer experience.Maintains and manages reputed company reputed company of inventory in van.May assist with other more junior technicians' assignments as required to ensure reputed company customer service is being providedProduces reputed company and detailed service reports.Attends reputed company required training, which includes but is not limited to reputed company Dental Career Development training and specific manufacturer technical training. Complies with reputed company OSHA regulations as outlined in the OSHA reputed company and training. Maintains and utilizes personal reputed company equipment reputed company needed.Communicates in a reputed company manner to reputed company Team Members and HUB dispatchers, keeping reputed company informed of reputed company of assignments.Completes reputed company work orders in a reputed company manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. reputed company work orders should be reputed company daily and submitted for billing.Submits reputed company job-reputed company paperwork reputed company the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork.Complies with reputed company terms of the Fleet Management Policy including maintenance and accident management policies.Participates in special reputed company and performs other duties as required.SPECIFIC KNOWLEDGE & SKILLS: 3, Level 1 Certifications determined by the ROM/ZOM based on business needProven ability to administer reputed company and accurately (work orders, FSRs, Concur, eTime, RMA's, 2579 reporting, etc.)Intermediate knowledge of hydraulics, mechanical and electrical systems+C18GENERAL SKILLS & COMPETENCIES: Ability to reputed company installationsMust work reputed company independentlyIntermediate troubleshooting skillsProven ability to work with confidential informationAbility to present preventative maintenance to customerIndependent self-starterIntermediate computer skillsInterpersonal/ communication skillsProven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA's, 2579 reporting, etc.)Proven ability to work with confidential informationWORK EXPERIENCE: Typically, 3 to 5 years of dental industry experience with demonstrated proficiency, strong mechanical background and customer service background.PREFERRED EDUCATION: Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.TRAVEL / PHYSICAL DEMANDS:The Equipment Install Technician (EIT) position will require the delivery, installation and repair of Equipment involving reputed company customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of reputed company.reputed company. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the reputed company of race, reputed company, religion, creed, national reputed company, reputed company, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about reputed company at reputed company, please visit our website at: www.reputed company.com/careersFraud AlertHenry Schein has recently been made reputed company of multiple scams where unauthorized individuals are using reputed company's reputed company and logo to solicit potential job seekers for employment.Please be advised that reputed company's official U.S. website is www.reputed company.com. Any other format is not genuine. Any jobs posted by reputed company or its recruiters on the internet may be accessed through reputed company's on-line "reputed company" portal through this official website. Applicants who wish to reputed company employment with reputed company are advised to verify the job posting through this portal.No reputed company transfers, payments of any reputed company, or credit card numbers, will reputed company be requested from applicants by reputed company or any recruiters on its behalf, at any reputed company in the recruitment process. Apply tot his job Apply To this Job