Sales and Events Coordinator – Hospitality

Job Description: • Monitor and manage shared inboxes, ensuring timely responses to client enquiries. • Prepare and issue client quotes accurately and efficiently. • Enter and manage event orders within Ivy software, ensuring data accuracy. • Maintain accurate records of client communications and event details. • Support mass email campaigns, including list preparation, scheduling, and reporting. • Conduct client and prospect research to support business development initiatives. • Assist in pipeline tracking and updating CRM systems as required. • Support follow-ups with prospective and existing clients. • Prepare reports on enquiry volume, quotes issued, and conversion metrics. • Reservation support utilising SevenRooms where applicable. • Provide general sales administration support to the Events and Business Development team. Requirements: • 2+ years’ experience in Sales Administration, Events Administration, or Business Development Support • Intermediate experience in sales admin environments • Proficiency in Microsoft Office (Excel, Word, Outlook) • Experience using Ivy software (highly regarded) • Strong written communication skills • Experience with SevenRooms reservation platform and related hospitality software systems. Benefits: • Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities. Apply tot his job Apply To this Job