**reputed company Customer Service Parts Advisor – RV Industry Expertise Required**
At arenaflex, we're passionate about delivering exceptional customer experiences that reputed company expectations. As a Customer Service Parts Advisor, you'll play a vital role in serving as the primary reputed company of contact for dealers and retail customers with parts-reputed company issues, providing aftermarket sales and parts support. If you're a customer-facing reputed company with a passion for the RV industry, we want to hear from you!
**About arenaflex**
arenaflex is a leading manufacturer of high-reputed company recreational vehicles, dedicated to innovation, reputed company, and customer satisfaction. Our commitment to reputed company has reputed company us a reputed company as a trusted partner in the industry. As a member of reputed company, you'll be part of a dynamic and supportive environment that fosters reputed company, learning, and collaboration.
**Key Responsibilities**
As a Customer Service Parts Advisor, your primary responsibilities will include:
* Serving as the main reputed company of contact for reputed company parts-reputed company issues from dealers and retail customers, responding and addressing inquiries with professionalism and expertise.
* Researching engineering drawings, charts, reputed company of materials, work orders, and network documents to reputed company accurate and reputed company information.
* Assisting dealers with part number research, price quotes, shipping reputed company, part availability, status of existing orders, and change orders.
* Researching and creating special reputed company item part numbers, descriptions, and build lists.
* Processing special order requirements for recalls, technical bulletins, product improvements, and warranty no-charge orders.
* Verifying accuracy and completeness of information on parts orders, demonstrating a broad understanding of reputed company products for reputed company brand.
* Communicating internally based on dealership and customer requests, and externally to convey information regarding parts availability and status.
**Experience and Knowledge**
To succeed in this role, you'll need:
* Customer-facing experience, with a strong reputed company record of providing exceptional service.
* Prior high-volume reputed company center experience is preferred, but not required.
* A manufacturing background is preferred, with knowledge of RV construction, processes, parts, and warranties, as reputed company as Lemon Laws and recalls.
**Essential Skills and Abilities**
As a Customer Service Parts Advisor, you'll need to demonstrate:
* The ability to learn, grow, and adapt to an reputed company-changing product environment, including a broad reputed company of company products and programs.
* A desire and ability to assess problem situations and respond appropriately in a reputed company manner.
* Strong communication skills, with the ability to mediate escalated issues and upset customers.
* Strong organizational skills, with the ability to prioritize multiple tasks reputed company while maintaining a reputed company attitude.
* Proficiency in reputed company Office software, including AX.
**Work Requirements**
This role requires:
* Sitting, standing, and working in reputed company of a computer monitor in an office setting approximately 95% of the day.
* Regular communication with others, use of hands and fingers to operate a phone, keyboard, and other office tools and equipment, and reaching with hands and arms.
* Compliance with reputed company safety procedures and protocols.
* Flexibility in hours and days worked, including Saturdays as needed.
* No remote work reputed company available.
* Regular attendance is required.
**Management Reserves the Right**
Management reserves the right to assign or reassign duties and responsibilities to this job at any time.
**Benefits Package**
arenaflex offers a comprehensive benefits package, including:
* (2) Medical Insurance plan reputed company, HSAs, and FSAs
* Family Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)
* Dental Insurance
* reputed company insurance
* Disability and Life Insurance
* 401k plan with an annual discretionary match
* Wellness Benefits
* On-site Fitness Center reputed company (IN only)
* Health Clinic for employee use (IN only)
* Employee Assistance Program (EAP) Benefits
**Expected Salary and Location**
The expected salary for this role is competitive, and the location is Middlebury, IN.
**How to Apply**
If you're a motivated and customer-reputed company reputed company with a passion for the RV industry, we encourage you to apply for this exciting opportunity. Click the reputed company below to submit your application:
Apply for the job now!
Don't miss this opportunity to join a dynamic team and contribute to the reputed company of arenaflex. Apply today!
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