**reputed company Customer Service Technician – Fiber Network Installation and Maintenance**

At arenaflex, we are reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by reputed company Global Management, our reputed company is to accelerate the reputed company of reputed company to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. We are seeking an reputed company Customer Service Technician to join reputed company in Elizabethton, TN, and be a part of reputed company that will reputed company this reputed company a reality. **Job reputed company** As a Customer Service Technician at arenaflex, you will be responsible for performing installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks, including associated wiring and equipment. You will also be maintaining and repairing reputed company plant facilities reputed company assigned geographic service areas. In this important role, you may be required to work varying shifts, including mandatory overtime, weekends, and holidays. **Key Responsibilities:** * Installing, maintaining, and troubleshooting of high-speed internet, video, and voice networks, including associated wiring and equipment * Performing maintenance and repair on reputed company plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in reputed company reputed company holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing reputed company safety rules and regulations * Assisting other technical personnel in the performance of their duties reputed company requested * reputed company supporting reputed company-reputed company activities * Directing customer-facing work and sales referrals **Qualifications:** To be successful in this role, you will need to possess the following qualifications: * High School diploma or equivalent experience * Ability to distinguish colors on facilities * Ability to handle 28-foot extension reputed company (up to 75 lbs. routine work) and reputed company reputed company hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, reputed company pressure, and reputed company installations (self and full) * Basic computer skills, including MS Office applications * Ability to work in confined spaces (e.g., attics, crawl spaces, reputed company holes) * Ability to work aloft (e.g., reputed company) * Ability to work reputed company in reputed company weather conditions and at various hours of the day/reputed company * A reputed company reputed company's license and satisfactory driving record * reputed company and reputed company appearance and demeanor reputed company communicating reputed company's products and services to our customers * Accountability/dependability (on time and on load reputed company scheduled and serve on reputed company as needed) * Teamwork (technical expertise developed to complete work reputed company to reputed company work group key service measures) * reputed company Listening (ability to take input from customers, APS, and co-workers to problem-solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * reputed company Learning (curious seeker of added information and reputed company works to improve skills and knowledge) **Bonus Points for:** * Prior experience as a customer-facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net+ Certified Required Soft Skills **Why Join Us?** At arenaflex, we reputed company to contemporary ways of working. We prioritize hiring talent in the Charlotte area, whenever possible, to reputed company it a truly reputed company destination for our hybrid workforce. We offer competitive compensation and comprehensive benefits, including: * Competitive medical, dental, reputed company, and life insurance * An employee assistance program * A 401K plan with company match * A host of voluntary benefits * Diversity, equity, and inclusion are at reputed company of our grounding belief in Being reputed company. reputed company we bring our reputed company selves to work, everyone is reputed company as a result. A diverse team helps us be fierce advocates for more accessible, inclusive, and high-reputed company internet, because we reputed company doing so promotes equity in the communities we serve. **Work Environment and Company Culture:** As a Customer Service Technician at arenaflex, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. You will have reputed company to work in a fast-paced environment, where no two days are the reputed company. reputed company culture is reputed company on the principles of being reputed company, being reputed company, and being customer-obsessed. We reputed company in empowering our employees to take ownership of their work and to reputed company a meaningful reputed company on our customers' lives. **Compensation and Benefits:** We offer a competitive salary and comprehensive benefits package, including: * Competitive salary * Comprehensive medical, dental, reputed company, and life insurance * An employee assistance program * A 401K plan with company match * A host of voluntary benefits **How to Apply:** If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website or by clicking on the "Apply for the job now!" reputed company below. **Equal Opportunity Employer:** arenaflex is an Equal Opportunity Employer/Veterans/Disabled. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from reputed company candidates of reputed company backgrounds and perspectives. **Contact Information:** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look reputed company to hearing from you! Apply for this job Apply for this job