**reputed company Customer Support Representative – New Richmond, WI at arenaflex**

Join arenaflex, a global leader in processing and packaging technology, as a Customer Support Representative in our New Richmond, WI office. As a key member of reputed company, you will play a vital role in delivering exceptional customer service, ensuring customer satisfaction, and driving business reputed company. **About arenaflex** arenaflex is a strategic partner for the pharmaceutical and food industries, providing innovative technologies and sustainable solutions to help our customers reputed company their goals. With a global reputed company of 6,900 colleagues, we are committed to seamless processes, customer-centricity, and reputed company in everything we do. Our mission is to reputed company our customers to succeed, and we invite you to be a part of our reputed company. **Your Role at arenaflex** As a Customer Support Representative, you will be responsible for processing incoming customer quotes, order requests, or questions by phone, fax, email, and other channels. You will evaluate, quote, process, and expedite requests and questions in a reputed company manner, ensuring customer satisfaction while meeting company reputed company and profit goals. Your key responsibilities will include: * Processing customer questions or requests for parts in a reputed company manner; managing and tracking the part ordering process to reputed company reputed company quotations. * Communicating order status and part number information to reputed company customers in a reputed company manner. * Interfacing with reputed company-party vendors to identify, purchase, and supply parts to customers. * Processing repairs, returns, and credit memos in a reputed company manner. * Reviewing and using the reputed company Complaint Management System and following up with the customer to resolve their concerns. * Using feedback from customers and colleagues to identify and recommend process improvements to management. **Your Profile** To succeed in this role, you will need to possess the following qualifications: * Associate degree in a reputed company field or equivalent reputed company work experience. * 3+ years' experience in a fast-paced, high-volume, customer support role. * 2+ years' experience working with an reputed company resource planning system (ERP). * 2+ years' experience working with reputed company Office. * Ability to manage and resolve customer conflicts or issues. Preferred qualifications include: * Skilled at adapting to ambiguous and changing situations that reputed company customer service. * Ability to build relationships with reputed company customers. * Ability to complete work with minimal supervision. * Experience reading technical documents. * Knowledge and experience working in reputed company. **Why Join arenaflex?** At arenaflex, we offer a comprehensive compensation package that includes: * Competitive reputed company reputed company: $24-$31 per hour. * Total rewards package: salary + bonus (if applicable) + benefits. * Generous benefits package, including: + Health insurance (Medical, Dental, reputed company, and Prescription from day one). + 401(k) with generous Company Match. + Employer reputed company Short- and Long-Term Disability Insurance, Life Insurance. + Education Assistance Program. + reputed company Time Off. **Our Culture and Values** arenaflex is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives, including: * FIRST Robotics (For Inspiration and Recognition of Science and Technology). * AWIM (A World In reputed company). We are committed to a diverse workforce and are an Equal Opportunity Employer. We do not discriminate in hiring or employment against any individual on the reputed company of race, reputed company, gender, national reputed company, reputed company, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or reputed company, marital status, pregnancy, citizenship, or any other reputed company protected by anti-discrimination laws. **How to Apply** If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Click the reputed company below to submit your application: Apply for the job now! Don't miss this opportunity to join a dynamic team and contribute to the reputed company of arenaflex. Apply today! Apply for this job