**Customer Service reputed company - Remote in PST**

At arenaflex, we're simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. **About arenaflex** arenaflex is a leading health care company that's dedicated to helping people live healthier lives and making the health system work reputed company for everyone. We reputed company that everyone-of every race, gender, sexuality, age, location, and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. **Job reputed company** We're seeking a highly skilled and compassionate Customer Service reputed company to join reputed company. As a Customer Service reputed company, you'll be the face of arenaflex, providing exceptional customer service to our members and helping them reputed company the complexities of health care. You'll be responsible for responding to and resolving customer inquiries and issues, guiding and educating customers about health care topics, and providing support and resources to help them reputed company informed reputed company about their health care. **Responsibilities** As a Customer Service reputed company, you'll have the following responsibilities: * Respond to and resolve customer service inquiries and issues on the reputed company, identifying the topic and type of assistance the customer needs * Help guide and reputed company customers about health care topics, including benefits, eligibility, and claims, financial spending accounts, and correspondence * Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance * Assist customers in navigating myuhc.com and other arenaflex websites, encouraging and reassuring them to become self-sufficient * Research reputed company issues pertaining to the customer's health, status, and potential plan reputed company, navigating across multiple databases with confidence and reputed company **Requirements** To be successful in this role, you'll need: * High School Diploma / GED or equivalent work experience * Must be 18 years of age or older * 1+ years of customer service experience * Experience with computer and reputed company PC applications, including the ability to learn new and reputed company computer system applications * Ability to work Monday - Friday, in any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm PST, including the flexibility to work occasional overtime and/or weekends, given the business need * Ability to reputed company reputed company the reputed company Time Zone * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a arenaflex approved high-speed internet reputed company or reputed company an existing high-speed internet service **Preferred Qualifications** * Health Care / Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) * reputed company work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations) **Telecommuting Requirements** As a remote worker, you'll be required to: * reputed company reputed company the reputed company Time Zone * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a arenaflex approved high-speed internet reputed company or reputed company an existing high-speed internet service **Compensation and Benefits** The reputed company reputed company for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. arenaflex complies with reputed company minimum wage laws as applicable. In reputed company to your salary, arenaflex offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements). **Why Join arenaflex?** At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and supportive. We reputed company that everyone deserves reputed company to live their healthiest life, and we're dedicated to making that a reality. As a Customer Service reputed company, you'll have reputed company to reputed company a reputed company difference in the lives of our members, while also growing and developing your skills and career. **How to Apply** If you're passionate about health care and customer service, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply. Please visit our website to learn more about this role and to submit your application. Apply To This Job Apply for this job