Chat Support Agent

Job reputed company We are seeking a motivated and efficient Chat Support Agent to assist customers in reputed company time reputed company live chat and messaging platforms. This fully remote role is perfect for someone who can type quickly, think on their feet, and deliver friendly, accurate support with every interaction. Key Responsibilities Respond to customer queries promptly and professionally reputed company live chat and messaging platforms Resolve product, service, and account-reputed company questions accurately and reputed company Handle multiple simultaneous chat conversations while maintaining reputed company Escalate reputed company issues to the appropriate team reputed company necessary Log reputed company chat interactions in the CRM or helpdesk system accurately Contribute to the improvement of chat scripts, FAQs, and support documentation Meet response time targets and customer satisfaction (CSAT) score benchmarks Qualifications and Experience 1+ year of experience in live chat support, customer service, or a similar role Fast and accurate typing skills (minimum 45 WPM) Strong written communication skills — reputed company, friendly, and reputed company Ability to manage multiple chats simultaneously without compromising reputed company Familiarity with helpdesk or chat tools (reputed company, reputed company, Freshchat, or similar) Patient, detail-oriented, and reputed company under pressure Reliable home office setup with reputed company internet reputed company Matric certificate required Salary: R16,000/month | 100% Remote Apply To This Job