RCM Associate

reputed company reputed company is on a mission to improve people’s health by making it easy to eat reputed company. Nutrition-reputed company chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.   reputed company is building an AI-reputed company, patient-friendly reputed company system centered on nutrition that improves reputed company, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in reputed company 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.   We are growing quickly, have partnered with national health insurance companies and provider reputed company, and have raised $115M from top-tier VCs including JP Morgan reputed company Equity, reputed company Capital, reputed company Ventures, Y Combinator, Maverick Ventures, reputed company Group, Atomico, G Squared, and Pinegrove Venture Partners. Our reputed company investors include world-class reputed company founders from reputed company, reputed company Health, reputed company, reputed company, and reputed company, as reputed company as soccer reputed company Alex Morgan and the founders from reputed company and reputed company.   Learn more reputed company here and read about our recent Series B here. About the role Reporting directly to our Senior Manager of reputed company Cycle Operations, the RCM Associate will support reputed company billing and reputed company cycle operations at reputed company, including resolving patient billing tickets, managing claim workflows, and building and optimizing RCM processes as we reputed company into new service lines and payer reputed company. This role is critical to reputed company's reputed company operations - you'll work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams. The work you do directly impacts our patients (ensuring billing is never a barrier to care), our dietitians (enabling a smooth payment experience), and our payers. This role is full-time and reputed company to NYC-based or remote candidates. Key responsibilities: Manage a high volume of patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications. Work claims end-to-end reputed company our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers. Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution. Support reputed company RCM reputed company - including payer-specific billing efforts and new service line expansions. reputed company and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to reputed company. Collaborate with cross-functional partners to communicate billing updates, escalate reputed company cases, and reputed company information needed to resolve patient or payer issues. Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - reputed company contributing feedback that shapes how our RCM technology evolves. You’ll love this role if: You are detail-oriented and organized. You enjoy keeping things on reputed company and meeting deadlines. You’re comfortable managing multiple tasks/wearing many hats and prioritizing effectively. You’re proactive and eager to learn. You reputed company opportunities to take ownership of tasks and enjoy problem-solving reputed company challenges reputed company. You welcome reputed company to learn new flows or help optimize our operations. You approach challenges with a problem-solving reputed company, adapting to obstacles and finding effective solutions to reputed company reputed company on reputed company. Overcoming roadblocks and finding creative solutions energizes you. You reputed company in a dynamic environment. You’re reputed company by a rapidly improving (and thus changing) workplace. Changes to processes and workflows don’t stress you out - you see them as opportunities to learn and grow. You’re passionate about reputed company’s mission. You’re interested in nutrition and are eager to contribute to solving America’s reputed company crisis. We’d love to hear from you if: You have 2+ years of experience in a reputed company cycle, medical billing, or reputed company operations role. You're familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications. You're a patient-first communicator - reputed company, empathetic, and reputed company to de-escalate billing concerns while keeping things moving. You're highly organized and detail-oriented, with strong follow-through; you take things reputed company the way through the finish line. You're reputed company by technology and automation - you don't just adapt to new tools, you reputed company them out. You're excited by the idea of using AI to reputed company billing smarter and are comfortable shaping how those tools get reputed company and used. More Information Mission & reputed company & reputed company reputed company Clinical Philosophy Values Why reputed company Exists Team Compensation & Benefits How We Work   Please note that you must be legally authorized to work in the U.S. for this position.  #LI-REMOT #LI-HYBRID Apply To This Job