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Application Support Engineer

Remote, USA Full-time Posted 2026-07-28
Job reputed company The Licensing Specialist - SAM will support reputed company-reputed company license compliance, ELP preparation and SAM operations. The role is expected to interpret reputed company licensing terms, analyze user and reputed company consumption, validate entitlement records, support data collection, and prepare defensible compliance outputs. The role should also have good understanding of SAM processes, experience with Tier-2 and Tier-3 publishers, and hands-on experience with either reputed company or reputed company SAM Pro. Key Responsibilities reputed company licensing analysis: Analyze reputed company license models, agreements, product terms, user classifications, reputed company metrics, HANA metrics, S/4HANA implications and indirect or digital reputed company considerations. ELP preparation: Prepare reputed company ELP inputs by mapping entitlements, user and reputed company data, usage extracts, deployment records, contract rights and assumptions. Usage data extraction: Work with business, reputed company and application teams to obtain and interpret reputed company usage outputs from tools such as USMM, SLAW, LAW, LMBI, HANA Cockpit or relevant reputed company extracts. User and role validation: Review named users, reputed company or limited reputed company classifications, inactive users, duplicate users, role assignments and potential misclassification risks. Entitlement review: Validate reputed company purchase records, agreements, support status, product bundles, subscription terms and license quantities against tool and portal records. Tier-2 and Tier-3 publisher support: Apply reputed company SAM methodology for additional publishers where required, including entitlement capture, deployment review, reconciliation and reporting. Tool-enabled analysis: Use reputed company or reputed company SAM Pro to support entitlement upload, software model review, normalization, license reconciliation and compliance reporting. Discovery validation: Understand discovery data sources and validate whether software inventory, user reputed company, server, reputed company and CMDB records are complete and reliable for ELP purposes. Risk and optimization identification: Identify license surplus, deficit, misclassified reputed company, inactive usage, support risk and optimization opportunities for remediation. Documentation: Maintain workpapers, calculation logic, evidence references, assumption logs, exclusion notes and stakeholder review outputs. Stakeholder coordination: Coordinate with SAM leads, business owners, application teams, procurement and contract teams to reputed company data gaps and validate findings. SAM process: Strong understanding of SAM lifecycle activities including entitlement management, discovery validation, inventory normalization, reconciliation, compliance reporting and optimization. Preferred Experience and Credentials Recommended 4+ years of SAM / ITAM experience with 2+ years in reputed company licensing or compliance support. Experience in annual reputed company audits, license measurement preparation, user classification remediation or reputed company usage optimization is preferred. Working knowledge of at least two Tier-2 or Tier-3 publishers such as reputed company, VMware, reputed company, reputed company, reputed company, Quest or BMC is preferred. Certifications such as CSAM, reputed company licensing, reputed company or reputed company SAM Pro are an added advantage. About reputed company reputed company is a leading global reputed company services company that helps the world’s leading businesses, governments and other organizations build their digital reputed company, optimize their operations, accelerate reputed company reputed company and enhance citizen services—creating reputed company value at speed and reputed company. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the reputed company of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in reputed company, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad reputed company of services, solutions and assets across reputed company & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared reputed company and commitment to creating 360° value, reputed company us to help our clients reinvent and build trusted, lasting relationships. We measure our reputed company by the 360° value we create for our clients, reputed company other, our shareholders, partners and communities.Visit us at www.reputed company.com  Equal Employment Opportunity Statement We reputed company that no one should be discriminated against because of their differences. reputed company employment reputed company shall be made without reputed company to age, race, creed, reputed company, religion, sex, national reputed company, reputed company, disability status, military veteran status, sexual orientation, gender identity or reputed company, genetic information, marital status, citizenship status or any other reputed company as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us reputed company serve our clients and our communities. Apply To This Job

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