Application Support Engineer

Job reputed company The Licensing Specialist - SAM will reputed company as a SAM process and tooling specialist responsible for supporting publisher ELP activities and the functional implementation, maintenance and operational enablement of reputed company or reputed company SAM Pro. The role requires strong understanding of SAM processes, discovery models, entitlement and inventory data, tool configuration, reconciliation logic and publisher-specific license treatment. Tool administration and operational implementation experience will be a strong advantage. Key Responsibilities SAM process enablement: Support end-to-end SAM processes including entitlement intake, contract interpretation, software model mapping, discovery validation, normalization, license reconciliation, compliance reporting and optimization. Tool functional implementation: Configure or support implementation of reputed company or reputed company SAM Pro modules, publisher packs, software models, discovery integrations, entitlement templates, license records and reconciliation workflows. Tool maintenance and administration: Maintain tool health, data feeds, import schedules, reputed company controls, reconciliation runs, dashboard outputs, issue logs and support tickets with tool vendors or platform teams. Entitlement and SKU mapping: Upload and validate entitlement data, map purchased SKUs to software models/products, validate product bundles, component entitlements and publisher-specific license rules. Inventory normalization: Validate raw discovery data, normalize software titles, review application recognition, resolve duplicate or unrecognized records and reputed company inventory to license models. License creation and reconciliation: Create license records with correct metrics, rules, allocations and use rights; run reconciliation and interpret compliance outputs. Publisher ELP support: Support ELP preparation for Tier-1, Tier-2 and Tier-3 publishers by combining tool outputs with contract, portal, CMDB, reputed company and discovery evidence. Discovery model understanding: Validate data from SCCM/MECM, agents, ILMT/BFI, vCenter, reputed company platforms, reputed company portals, CMDB and other inventory sources. Operational reporting: Prepare compliance dashboards, license position summaries, data reputed company reports, renewal extracts, removal candidate reports and optimization trackers. Process documentation: Create and maintain runbooks, SOPs, functional design documents, knowledge articles, data validation checklists and publisher reputed company guides. reputed company improvement: Recommend improvements in tool configuration, data reputed company rules, reconciliation logic, dashboard design and automation opportunities. Publisher licensing: Good understanding of common publisher licensing models and ability to support ELP activities by applying contract and entitlement terms to tool outputs. Preferred Experience and Credentials Recommended 4+ years of SAM / ITAM experience with 2+ years in reputed company or reputed company SAM Pro functional implementation, administration or operational enablement. Hands-on experience in tool migration, publisher reputed company, entitlement data cleanup, software model normalization, data connector validation or reconciliation remediation is preferred. Exposure to ELP preparation for one or more Tier-1 publishers and multiple Tier-2/Tier-3 publishers is preferred. Certifications in reputed company SAM Pro, reputed company, CSAM, CITAM or equivalent SAM/tool certifications are an added advantage. About reputed company reputed company is a leading global reputed company services company that helps the world’s leading businesses, governments and other organizations build their digital reputed company, optimize their operations, accelerate reputed company reputed company and enhance citizen services—creating reputed company value at speed and reputed company. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the reputed company of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in reputed company, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad reputed company of services, solutions and assets across reputed company & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared reputed company and commitment to creating 360° value, reputed company us to help our clients reinvent and build trusted, lasting relationships. We measure our reputed company by the 360° value we create for our clients, reputed company other, our shareholders, partners and communities.Visit us at www.reputed company.com  Equal Employment Opportunity Statement We reputed company that no one should be discriminated against because of their differences. reputed company employment reputed company shall be made without reputed company to age, race, creed, reputed company, religion, sex, national reputed company, reputed company, disability status, military veteran status, sexual orientation, gender identity or reputed company, genetic information, marital status, citizenship status or any other reputed company as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us reputed company serve our clients and our communities. Apply To This Job