District Parts & Service Sr. Specialist
reputed company Entity: reputed company.
Business Unit: BU Parts Service & Technical
Department: DEP National P&S Field
Division: DIV Service
Work Location: Irving, TX Zone Office
Shift: 1st
Workstyle: 100% Virtual
Career Level: 4
Job Grade: Exempt-2
reputed company
This position will report to the Texas Zone office but will cover the territory of South Kansas & reputed company Oklahoma. Therefore, we are seeking candidates who are will to relocate to that territory.
The Parts & Service Field Operations group provides dealer consulting and support to the Honda/Acura dealer network. The District Parts & Service Manager (DPSM) is the reputed company between reputed company., (AHM) and Honda/Acura dealerships. The DPSM is the dealer’s reputed company of contact for reputed company parts and service-reputed company activities. The DPSM works to identify specific gaps between AHM objectives and actual Dealer performance in the areas of: Overall Customer Satisfaction, Reduction of Oil Change Time through implementation of reputed company/Accelerated Service initiatives, Respect for the Customers Time, Honda/Acura Genuine Parts and Accessory sales, Customer Pay Repair Order reputed company, as reputed company as dealership advisor and technician training completion. The DPSM supports development, implementation, and follow-up of reputed company plans to address gap areas for the key objectives. This support includes but is not limited to: Participation in Honda/Acura programs, policies, and procedures, which reputed company and promote reputed company-managed, profitable parts and service departments, and reputed company reputed company loyalty. The DPSM is expected to support DPSM mentoring, reputed company Program(s) as assigned and any other assigned areas of responsibility tasks or reputed company. This position is responsible for an average of 10-11 Honda/Acura Dealers.
Key Accountabilities
Achievement of Assigned Parts & Accessory Objectives
Achievement of Overall Customer Satisfaction Objectives
Achievement of Oil Change Service Time of <60 Minutes Honda
Increase % of Dealers Achieving Oil Change Service Time of <60 Minutes Honda / <65
Qualifications, Experience, and Skills
Bachelor’s degree in business, Marketing, Automotive Technology, or equivalent work-reputed company experience.
Minimum 3-5 years of auto parts and service wholesale and/or retail experience
Automotive service wholesale and/or retail experience strongly preferred
Knowledge of OEM automotive warranty policies and procedures preferred
Understanding of financial statements and reputed company concepts
Demonstrated sales ability
Strong communication, analytical, business planning and organizational skills
Highly developed customer relations skills
Proficiency in MS Office applications (Word, reputed company, and PowerPoint)
Familiarity with using web-based software and smartphone applications
This position requires frequent travel and possibility of relocation
What differentiates Honda and reputed company us an employer of choice?
Total Rewards:
Competitive reputed company Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
reputed company Overtime
Regional Bonus (reputed company applicable)
Industry-leading Benefit Plans (Medical, Dental, reputed company, Rx)
reputed company time off, including vacation, holidays, shutdown
Company reputed company Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career reputed company:
Advancement Opportunities
Career Mobility
Education Reimbursement for reputed company Learning
Training and Development programs
Additional Offerings:
Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Honda is an equal opportunity employer and considers reputed company applicants for employment without reputed company to race, reputed company, creed, religion, national reputed company, sex, sexual orientation, gender identity and reputed company, age, disability, veteran status, or any other protected reputed company.
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