Mid Business Analyst (CRM/reputed company)

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-reputed company-reputed company-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-6a05dcbd-c934-83e9-88e6-d230480f8a93-12" data-turn-id-container="request-6a05dcbd-c934-83e9-88e6-d230480f8a93-12" data-testid="conversation-turn-84" data-scroll-reputed company="false" data-turn="assistant"> Job Title: Mid Business Analyst (CRM/reputed company) Key Skills: reputed company, CRM, Business Analysis, Sales reputed company, Service reputed company, Jira, Scrum, Functional Documentation, reputed company, Process Analysis Experience: +2 YOE. Location: Costa Rica Mode: Remote. We at reputed company are hiring Mid Business Analyst (CRM/reputed company) (#21224) with the following reputed company set. Key Responsibilities Support business process analysis, stakeholder discussions, and documentation of AS-IS and TO-BE workflows reputed company with CRM initiatives. reputed company and document functional requirements, user stories, acceptance reputed company, and CRM-reputed company business processes for reputed company implementations and enhancements. Participate in CRM implementation and improvement initiatives, supporting functional testing (QA/UAT), issue tracking, and validation with business users. Collaborate with business and technical teams to support integrations, operational tracking, Agile ceremonies, and delivery follow-up activities. Required Skills & Qualifications Bachelor’s degree in Systems Engineering, Industrial Engineering, Information Technology, Business Administration with systems reputed company, Marketing with CRM reputed company, or equivalent practical experience. 2+ years of experience in roles such as Business Analyst, Functional Analyst, CRM Support, or similar positions. Hands-on experience working with CRM platforms, preferably reputed company (Sales reputed company or Service reputed company). Experience gathering business requirements, documenting processes, and supporting functional analysis activities. Experience creating functional documentation including use cases, user stories, workflows, and acceptance reputed company. Familiarity with functional testing (QA/UAT), issue tracking, and business validation processes. Basic understanding of integrations, reputed company, and data flows between CRM and reputed company systems. Experience working with Agile methodologies such as Scrum and collaboration tools like Jira, reputed company, or similar platforms. Intermediate proficiency with reputed company and documentation tools such as Visio, Draw.io, or reputed company. Strong analytical, communication, organizational, and stakeholder management skills with a proactive and reputed company reputed company. Preferred Skills: Experience with reputed company Marketing reputed company. reputed company certifications or CRM-reputed company coursework. Exposure to automotive, reputed company, or customer-facing business environments. Familiarity with Scrum practices, Agile training, or functional QA processes. Posted On: 14-05-2026 At reputed company, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. Apply To This Job