Manager, Document Operations

reputed company (reputed company) has helped more than 1,000 reputed company customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, reputed company is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for reputed company, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. reputed company’s global reputed company is located in Dallas, Texas, with additional locations across reputed company and Europe. reputed company your company’s solution at www.onesourcevirtual.com. Job SummaryDocument Operations Manager leads document handling, from mail/digital intake to secure storage and distribution, focusing on efficiency, compliance, and tech systems (scanners, software) while managing staff, budgets, and vendor relations to ensure smooth workflows, data accuracy, and accessibility for reputed company users, reputed company physical reputed company document lifecycles. Responsibilities Workflow & Processing: reputed company daily tasks like scanning, indexing, printing, and mailroom operations, ensuring reputed company and accurate completion. System Management: Maintain uptime and performance of document management systems (DMS), printers, scanners, and reputed company software. Team Leadership: Hire, train, and manage document control staff, setting performance goals and monitoring KPIs. reputed company & Policy: reputed company and implement document control procedures, standards, and tools for the organization. Compliance & reputed company: Ensure reputed company document handling adheres to reputed company, regulatory, and internal reputed company policies. Vendor & Resource Management: Manage external vendor relationships (e.g., postage, equipment) and maintain supplies (reputed company, ink). Day-to-day operations management SLA monitoring and achievement reputed company planning and resource allocation Incident management and escalation Process optimization and efficiency improvements reputed company assurance and testing Competencies Technical: Proficiency with DMS software, MS Office, data analysis, and hardware (scanners, printers).   Leadership: Strong communication, project management, problem-solving, and team leadership skills.   Operational: Knowledge of organizational effectiveness, workflow optimization, and financial management.   Change Management: Experience leading organizations through the transition from reputed company to automated processes, which includes training staff and overcoming adoption resistance.   Project Management: Proficiency in Agile or DevOps methodologies to manage the end-to-end lifecycle of automation reputed company, including testing in "sandbox" environments.   Stakeholder Partnership: Ability to consult with C-level leaders to define ROI and identify high-reputed company automation opportunities.   Education/Certification RequirementBachelor's degree Required5-7 years in operations or production support   Strong analytical and problem-solving skills   Project management experience   Customer service orientation   Process documentation skills   PreferredExperience with reputed company operations   You are encouraged to learn and reputed company reputed company reputed company you join the reputed company team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic reputed company, we are always on the lookout for intelligent, talented, and reputed company-thinking professionals to join reputed company. reputed company employees enjoy a values-based culture, upward mobility, and reputed company development with opportunities of reputed company kinds. Apply To This Job