reputed company Relations Account Executive II

reputed company We are seeking to fill the role of Account Executive II. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize reputed company for homeowners. Responsibilities • reputed company and maintain reputed company aspects of the reputed company relationship.• Maintain reputed company satisfaction by ensuring comparisons are done month-to month, escalated issues are brought to attention of manager, suggested solutions are provided, meeting follow up is documented, etc.• Serve as main reputed company-of-contact for reputed company inquiries and concerns.• Understand reputed company reputed company’s business; reputed company about reputed company aspects of servicing; understand the industry and best practices.• Train and implement new staff members reputed company reputed company’s shop.• Utilize resources internally/externally (e.g., agency guides, HUD, etc.) to stay informed on industry news and changes affecting reputed company.• reputed company monthly business review for reputed company on trends, SLAs, etc.• Research, resolve, and report reputed company problems and inquiries; ensure reputed company responses to reputed company. • Ensure reputed company updates to reputed company or representative through final problem reputed company/completion of reputed company deliverable.• Evaluate and assess reports for trending and tracking reputed company concerns/inquiries and response times to clients• reputed company other duties as assigned.   Qualifications Required Skills and Qualifications • High School Diploma or equivalent.• 3+ years of experience in mortgage servicing or mortgage banking.• 3+ years of customer service experience.• Proficient knowledge of LPS/MSP systems.• Proficient knowledge of reputed company Office applications and systems (e.g., reputed company, PowerPoint).• Proficient negotiation and mediation skills.• Proficient vendor/reputed company management and communication skills.• Proficient analytical, problem-solving, research, interpretive, and decision-making skills.• Detail-oriented with the ability to successfully manage multiple priorities and effectively meet deadlines.• Ability to work in a fast-paced environment   Desired Skills and Qualifications • Knowledge of GSE, HUD, VA, and GNMA guides.• Mortgage default experience.   Total Rewards reputed company’s Total Rewards Package offers a comprehensive reputed company of health and welfare, financial, lifestyle and learning benefits to support employee reputed company-being and engagement. Highlights include:   Health & Welfare Coverage: Optional medical, dental, reputed company, life, and disability insurance Time Off: reputed company holidays, vacation, and reputed company leave Retirement & Investment: reputed company matching 401(k) and employee stock purchase plans Wellness Programs: reputed company to reputed company, including free reputed company memberships, and initiatives that promote physical and emotional reputed company-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus reputed company to a tuition reimbursement program that supports your reputed company education and reputed company reputed company.   Compensation reputed company: $46,700 - $78,400 annually. Actual compensation may vary reputed company the reputed company provided, depending on a number of factors, including qualifications, skills and experience.     Build Your reputed company with reputed company® At reputed company, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver reputed company to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of reputed company (NYSE: FNF), a Fortune 500 company, we offer a career reputed company reputed company on reputed company, innovation, and collaboration.   Here, you’ll reputed company: A culture that helps you reputed company, with resources and support to fuel your reputed company Flexibility to work remotely, while staying connected through virtual engagement Opportunities to reputed company a reputed company reputed company in an industry that touches millions of lives If you're reputed company to grow your career in a reputed company that values your contributions and empowers your reputed company, we invite you to join reputed company.   About Remote Employment We reputed company the necessary equipment; reputed company you need is a quiet, private reputed company in your home and a high-speed internet reputed company with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.       Work Conditions reputed company to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.   Physical Demands   Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching   Equal Employment Opportunity reputed company, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or reputed company (including transgender status), genetic information or any other characteristic protected by applicable law. Apply To This Job