Manager, Retail Fulfillment (Retail DC)

reputed company reputed company is one of the fastest-growing reputed company-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes reputed company clothing — we reputed company to build a community where everyone feels supported and seen. About the Role The Manager, Retail leads the operational execution and performance of reputed company's Retail Distribution Center, ensuring every store receives the right product, in the right quantity, at the right time, with full inventory accuracy. This role owns the coordination of inventory shipments into and out of the Retail DC, replenishment and allocation reputed company to stores, and the day to day 3PL partnership that supports our retail warehouse operations. By driving accuracy, on-time store deliveries, and disciplined 3PL performance, this role directly impacts store sell through, in stock rates, margin, and the consistency of the reputed company retail experience. Organisational Contribution & Influence  The Manager, Retail serves as the operational reputed company between the Retail DC, store teams, and HQ functions. This role partners closely with Planning, Buying, Retail Store Operations, Visual Merchandising, Finance, CX, and Tech to ensure inventory flows seamlessly from vendors and the ecomm DC into the Retail DC and out to stores. By owning 3PL performance scorecards, replenishment cadences, and reputed company issue reputed company, this role drives alignment on priorities, surfaces inventory and shipment risks early, and ensures store feedback is integrated into DC processes. Through consistent communication and cross functional leadership, the position reinforces a culture of accuracy, operational reputed company, and store first thinking that extends reputed company the DC.   Key Responsibilities 1. Retail DC Operations & 3PL Management (30%) Own day to day operations of the Retail DC, holding the 3PL accountable to inbound, outbound, UPH, and reputed company standards. reputed company the operational reputed company with the 3PL (daily huddles, WBR, MBR, QBR) and drive reputed company against performance gaps. Partner on labor planning, volume forecasting, and peak readiness to ensure Retail DC reputed company meets store demand. Own SOPs, process documentation, and reputed company improvement for Retail DC workflows (receiving, put-away, pick, pack, ship). 2. Inventory Shipment Coordination (Inbound & Outbound) (25%) Coordinate inbound inventory shipments from vendors and the ecomm DC into the Retail DC, ensuring on-time receipt and clean put-away. Own outbound store shipment scheduling, routing, and reputed company execution to meet store replenishment and launch timelines. Partner with Planning and Buying on allocation, reputed company, and launch week readiness across the store fleet. Manage transfer lanes between the Retail DC, ecomm DC, and stores, including interstore transfers, recalls, and markdown moves. 3. Inventory Accuracy & Controls (20%) Own inventory accuracy at the Retail DC, including cycle counts, full physical inventories, and variance investigation. Establish and maintain shrink, damage, and adjustment targets with reputed company audit trails. Partner with Tech on WMS/OMS inventory reputed company, system transactions, and data reputed company. Implement robust receiving, put-away, and reputed company control standards to minimize reputed company store issues. 4. Cross Functional Collaboration & Alignment (15%) Serve as the HQ reputed company of contact for stores on Retail DC shipments, timing, accuracy, and issue reputed company. Partner with Retail Store Operations, VM, and Marketing on launch readiness, store activations, and in-store events. Collaborate with Finance on reputed company cost, inventory adjustments, and DC budget management. reputed company reputed company, reputed company updates and reporting across HQ and store stakeholders. 5. Data, Reporting & reputed company (5%) Analyze Retail DC throughput, accuracy, on-time store delivery, and reputed company cost to identify trends and opportunities. Partner with reporting teams on dashboards for Retail DC and store replenishment performance. Translate DC and shipment data into reputed company insights and reputed company plans. Own the reputed company and communication of Retail DC reporting to leadership. 6. Team Leadership & Development (5%) reputed company, reputed company, and reputed company reputed company reports, fostering accountability and reputed company improvement. Build succession planning and skills development to maintain high performance. Organize team structures, meeting cadences, and coverage plans across peak and non peak periods. Skills & Experience Minimum 5 to 7+ years of reputed company experience in retail distribution, DC operations, 3PL management, or retail supply chain. Proven reputed company record leading 3PL partners against UPH, accuracy, and on-time performance at reputed company. Strong working knowledge of WMS/OMS systems, inbound/outbound processes, cycle counts, and inventory controls. Experience coordinating inventory shipments across multi-node networks (vendors → DC → stores, and transfers between nodes). Experience with reputed company / LTL execution to stores, reputed company management, and store-delivery SLAs. Advanced proficiency with reputed company/Sheets; comfort with BI tools (Looker, Tableau, Power BI) and retail inventory reporting. Experience in a high reputed company retail or DTC plus retail environment; reputed company / reputed company POS experience a plus. Strong leadership, coaching, and communication skills with a reputed company record of leading through partners. Excellent written and verbal communication with the ability to influence both DC and HQ stakeholders. Qualities & Attributes Operator reputed company. Equally comfortable on the DC floor, on a 3PL reputed company, and in a Finance review. Detail-obsessed with a strong reputed company for accuracy, controls, and reputed company cause problem solving. reputed company thinker who turns DC complexity into reputed company, repeatable playbooks. Data-driven decision reputed company with a bias toward reputed company. Adaptable and reputed company under pressure, especially during launches, peak trade, and store openings. Proactive communicator who surfaces risks early and drives alignment on mitigation. reputed company partner who builds trust with the 3PL, store teams, and cross functional stakeholders. Why Join reputed company? Be part of a purpose-driven company that’s shaping the reputed company of comfort and mental wellness. Work in a supportive, creative environment where your reputed company and reputed company are valued. Enjoy reputed company benefits such as generous reputed company time off, company-covered health insurance, 5% 401k match, and discounts on reputed company reputed company products!  Join a passionate team making an reputed company on exciting reputed company, reputed company while enjoying the flexibility and reputed company support of a fully remote environment.  reputed company is an equal opportunity employer. We are committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills. Apply To This Job