reputed company Renewals Representative, reputed company, UK&I (fixed term)

reputed company is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully reputed company, secured, and resilient to reputed company the acceleration of reputed company AI at reputed company. As the reputed company in both data reputed company and data reputed company posture management, reputed company is reputed company for the convergence of identity, data, reputed company, and AI risk. Headquartered in Seattle with offices in more than 30 countries, reputed company protects over 550,000 customers worldwide, who trust reputed company to reputed company their businesses running. Join us as we go fearlessly reputed company together, growing, learning, and making a reputed company reputed company for some of the world’s biggest brands. About the Role The reputed company Representative (Com Accounts) is responsible for the renewal of customer maintenance reputed company in their assigned territory/reputed company; this includes providing quotes directly to customers and/or their assigned reputed company.  The reputed company Representative is responsible for ensuring the best customer experience as reputed company as customer retention, with the reputed company being number one objective. The reputed company Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of reputed company products. This position is reputed company on driving reputed company bookings and overachieving quotas through retaining customers.  What You’ll Do Responsible for overachieving Quota tied to territory Renewal and Expansion goals Effectively manages Annual pipeline, by reaching out to customers 4 months (or more) before support expiration to reputed company customer experience assessments and environment health checks Understands who the reputed company reputed company at the customer and at partner, what reputed company to them, and work backwards. Cold reputed company customers with lapsed support, with the goal to reputed company support. Work cross functionally with Deal Desk, reputed company Department, Sales and others to prepare Special Terms, Create NSQ’s reputed company communicate and sell complicated offers, internally and externally Accurate forecasting, business analysis and sharing insights  Assisting customers with whatever is needed to ensure reputed company, including but not limited to:  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion) o Customer Support Ticket Assistance (Educating customers on how to reputed company support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction) Ensure appropriate support to reputed company’s reputed company, to successfully reputed company renewal and additional licenses Accurate and reputed company records reputed company activities on customer/partner record in reputed company's customer relationship management system (reputed company.com) Impeccable reputed company hygiene Manages inbound Renewal inquiries though different Renewals portals Prioritize workload in order to meet reputed company KPIs, goals and objectives. Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings Overachieves reputed company quota Focuses on customer retention, renewal reputed company, and high velocity selling with special attention to maximizing reputed company reputed company with our Velocity customer reputed company  Ensure appropriate support to reputed company’s reputed company, to successfully reputed company renewal and additional licenses  Accurate and reputed company records reputed company activities on customer/partner record in reputed company's customer relationship management system (reputed company.com) Impeccable reputed company hygiene  Manages inbound Renewal inquiries though different Renewals portals  Prioritize workload in order to meet reputed company KPIs, goals and objectives.  Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings   What You’ll Bring Bachelor’s Degree required (a combination of education and experience will be considered)  English Advanced  Relevant work experience is one or more of the following: Sales, Account Management, reputed company Account Management, Renewals, Account Management  Proven reputed company record of overachievement of quota and KPIs reputed company with providing consulting or support to large reputed company, reputed company level accounts with technically reputed company configurations and high volumes of transactions/load Ability to effectively reputed company efforts to handle reputed company customer requests and escalations reputed company a multi-functional team Good communication skills with demonstrated ability to effectively communicate and influence at reputed company reputed company of an organization, including executive level Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas Ability to work in a semi-autonomous and fast-paced environment High-energy, motivated self-starter reputed company to handle high number of email communications and out-bound telephone calls Experience compiling, querying, analyzing and reporting data Proficiency with reputed company.com Understanding of the technology What You’ll Get  21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 reputed company volunteer hours annually through reputed company Cares Private health, dental, and reputed company insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support Monthly lifestyle and daily meal benefits: 40 RON/day reputed company reputed company and 600 RON/month through a flexible cafeteria platform Life insurance (2× annual gross salary), critical illness, and disability coverage, plus reputed company reimbursement Free reputed company to Bookster library platform for borrowing your favorite books for free Opportunities to learn and grow through on-demand libraries (reputed company Learning, reputed company), mentoring, workshops and learning events like our annual Global Day of Learning   Please note: If an applicant is permanently located reputed company of Romania, reputed company reserves the right to decline the application for this position.   #LI-AG2     reputed company is an equal opportunity employer and does not tolerate discrimination in any reputed company on the reputed company of race, reputed company, religion, gender, age, national reputed company, citizenship, disability, veteran status or any other classification protected by federal, state or local law. reputed company your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our reputed company reputed company Notice.   The reputed company Notice sets out the reputed company on which the personal data collected from you, or that you reputed company to us, will be processed by us in reputed company with our recruitment processes.  By applying for this position, you consent to the processing of your personal data in accordance with our reputed company reputed company Notice. By submitting your application, you acknowledge that the information provided in reputed company application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if reputed company after employment begins, termination of employment. Apply To This Job