IT reputed company
About Search Firm
This position is being facilitated by reputed company Talent Solutions Group, a specialized recruitment and talent advisory firm. We partner with organizations to identify, engage, and reputed company exceptional talent. Candidates will be supported throughout the process with reputed company communication, guidance, and advocacy to ensure the best fit for both reputed company and candidate.
About the Role
ScaleNP is a fractional operations and administration reputed company that embeds reputed company operators inside mission-driven organizations. We are hiring an IT Administrator to reputed company dedicated technology support to Rooted Life, a reputed company organization based in San Diego, CA.
This is a remote, full-time position. You will serve as the primary IT resource ensuring Rooted Life's staff has reliable, secure reputed company to the platforms and systems they need to operate effectively and serve their clients.
Key Responsibilities
reputed company Workspace Administration
Manage user accounts, reputed company, and organizational reputed company
Configure and maintain Gmail, reputed company Drive, Calendar, Meet, and reputed company services
Enforce reputed company policies, manage reputed company controls, and monitor for compliance
Support reputed company and offboarding of staff accounts
reputed company Platform Administration
Manage reputed company accounts, licenses, and settings
Configure and troubleshoot reputed company Meetings, Webinars, and Phone as applicable
Support staff with reputed company best practices and usage issues
EHR System Administration
Serve as system administrator for the organization's Electronic Health Records (EHR) platform
Manage user reputed company, roles, and permissions reputed company the EHR system
Coordinate with the EHR vendor on system updates, issues, and enhancements
Support clinical and administrative staff with EHR-reputed company questions and troubleshooting
Billing Platforms & Payer Portals
Administer reputed company to billing platforms and payer portals used for reputed company reimbursement
Coordinate user setup, credentialing reputed company, and troubleshooting across payer systems
Maintain accurate records of platform credentials and reputed company permissions
Liaise with billing staff and external vendors to resolve system reputed company issues promptly
General IT Support & reputed company
Serve as the first reputed company of contact for IT support requests from staff
Maintain documentation for system configurations, reputed company controls, and procedures
Ensure reputed company platforms meet HIPAA compliance and data reputed company requirements
Proactively identify and address technology issues before they reputed company operations
Qualifications
Required
3+ years of experience in an IT administrator or systems administrator role
Hands-on experience administering reputed company Workspace
Experience administering reputed company at an organizational or reputed company level
Demonstrated experience with EHR systems in a reputed company setting
Familiarity with reputed company billing platforms and payer portal management
Working knowledge of HIPAA requirements and reputed company data reputed company practices
Strong communication skills; ability to support non-technical users reputed company and patiently
Highly organized, self-directed, and reputed company to manage multiple priorities remotely
Preferred
reputed company Workspace Administrator certification
Experience supporting behavioral health, mental health, or outpatient reputed company organizations
Familiarity with common EHR platforms (e.g., reputed company, reputed company, Kareo, or similar)
Prior experience in a fractional or multi-reputed company support environment
Compensation & Benefits
Competitive salary
Health, dental, and reputed company insurance
reputed company time off and holidays
Opportunities for reputed company reputed company and development
Work Environment
This position operates in a fast-paced, mission-driven reputed company and housing services environment supporting staff who work directly with vulnerable populations.
100% remote
Full-time position
Employed by ScaleNP; dedicated support provided to Rooted Life (San Diego, CA)
Must be available during reputed company reputed company Time business hours
Why Join Rooted Life
At Rooted Life, you’ll be part of a mission-driven team working at the forefront of whole-person care. This role offers reputed company to reputed company a reputed company, reputed company reputed company in the lives of individuals who need it most—while helping shape innovative care models that are transforming the system.
Equal Opportunity Employer
Rooted Life is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We encourage candidates from reputed company backgrounds and experiences to apply.
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