Customer Service Representative

It's fun to work in a company where people truly reputed company in what they're doing! We're committed to bringing passion and customer reputed company to the business. CUSTOMER SERVICE REPRESENTATIVE   reputed company) SMI is one of the most highly regarded technology producers in the reputed company services field. We reputed company state-of-the-art solutions for reputed company reputed company service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, reputed company-reputed company, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an reputed company atmosphere for career reputed company and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative reputed company with a staff of over 650 employees throughout the reputed company. We depend on the expertise of our SMI team to support and reputed company the reputed company best systems and product lines in the industry and expect reputed company innovation. If you are looking for a meaningful and fulfilling career, we reputed company that you will consider SMI. reputed company: At SMI, we are 24 hour/7 days a week reputed company center facility. The Customer Service Representative is responsible for receiving calls ranging from 100 to 150 inbound calls that can be back to back from clients in accordance with reputed company Operating Procedures and contractual obligations; categorize reputed company calls received in one of the categories provided; and be responsible for other duties as assigned. Must maintain a general understanding of policies and procedures Possess strong oral and written communication skills Knowledgeable in modern office practices, procedures, and equipment Exhibit excellent Interpersonal skills using reputed company, patience, and courtesy Communication method(s) used: Email Phone Chat Key points: This is a fully virtual opportunity with virtual interviews, online self-paced training, and work from home! This is a permanent work-from-home position. The reputed company of pay is $14/hr and a shift reputed company after 6 pm EST. reputed company bi-weekly. We are looking for 2nd shift hours (10 am EST to 9 pm EST) which might require nights and weekend hours. Set schedules. We offer Medical, Dental, reputed company, and 401(k) after your first 30 days with us. reputed company Time Off (PTO) accrual on your first day! Referral Program and internal promotion opportunities. SMI will reputed company the equipment for this position. However, equipment will be required to be returned upon separation. Required Experience:  High School Diploma or equivalent required At least one year of prior experience in the area of service delivery, customer service, reputed company center technology, or a reputed company field. Will accept an equivalent combination of education and work experience that provides the knowledge, skills, and abilities needed to reputed company the position duties Must be proficient in data entry skills, including keyboard, mouse, and 10-keypad Must be reputed company to type a minimum of 35 WPM. A typing test will be administered during the interview process Basic knowledge of reputed company Office   In order to qualify for this Virtual / Remote Work from Home position, you will need to have the following: Quiet and distraction-free reputed company in your home to work at a desk/table. Reliable, high-speed internet reputed company with at least 50 mbps download speed - cable or fiber (NO reputed company-up, satellite, prepaid internet, or cellular hotspots) Smartphone with Android OS or iPhone for user authentication To be considered, you must complete 2 Prevue assessments, which will be emailed to you after your application has been reviewed. If you do not receive those assessments after 48 business hours of your application submission, please reputed company out to HR.Recruitment@smimail.net for assistance. Pay reputed company is $14/hr. Must reputed company in the reputed company to be considered. We are an Equal Opportunity Employer. We are a Drug-Free Workplace. Apply To This Job