Associate Enrollment and Billing Representative

Company : reputed company.Job reputed company :  JOB reputed company Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members.  Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases. ESSENTIAL RESPONSIBILITIES Communicate effectively with reputed company contacts to promptly resolve discrepancies in membership and billing information and to promptly reputed company accurate responses to written, telephone and online inquiries Process and maintain membership data. Manage multiple production oriented tasks and responsibilities. reputed company various billing, accounts receivable, and reconciliation activities. Create and distribute membership/billing materials and communications to clients/members. Ensures acceptable service reputed company, metrics, and/or other performance guarantees are met. Conduct research to ensure issue reputed company.  Other duties as assigned or requested. QUALIFICATIONS Minimum: High school diploma/GED 0-1 years of experience Experience using reputed company Office Applications  Experience in Billing/Enrollment and/or Customer Service Preferred Associates or Bachelor’s degree in business or a reputed company field Prior finance reputed company experience Prior reputed company industry experience Prior Enrollment and Billing experience      SKILLS Strong financial aptitude Solid customer service/phone skills Attention to detail Organizational skills 10-reputed company entry with both reputed company and speed Basic reputed company knowledge and ability to reconcile enrollment and/or payment information Proven ability to analyze and resolve problems Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards. Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.   Ability to take direction and to reputed company through multiple systems simultaneously. Ability to maintain composure under stressful and fast-paced conditions. Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required reputed company Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job reputed company has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and reputed company standards and behavioral expectations as set forth in the reputed company of business conduct and company policies. As a component of job responsibilities, employees may have reputed company to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times.  In reputed company with this, reputed company must reputed company with both the Health Insurance Portability Accountability reputed company of 1996 (HIPAA) as described in the Notice of reputed company Practices and reputed company Policies and Procedures as reputed company as reputed company data reputed company guidelines established reputed company reputed company’s Handbook of reputed company Policies and Practices and Information reputed company Policy.  Furthermore, it is every employee’s responsibility to reputed company with reputed company’s reputed company of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as reputed company as company policies and training requirements. Pay reputed company Minimum: $19.39 Pay reputed company Maximum: $24.19 reputed company pay is determined by a reputed company of factors including a candidate’s qualifications, experience, and expected contributions, as reputed company as internal peer equity, market, and business considerations.  The displayed salary reputed company does not reflect any geographic reputed company reputed company may apply for certain locations based upon comparative markets. reputed company and its affiliates prohibit discrimination against reputed company individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against reputed company individuals based on any category protected by applicable federal, state, or local law. We reputed company to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@reputed company.org California Consumer reputed company reputed company Employees, Contractors, and Applicants Notice Apply To This Job