Representative II, Customer Service Operations (New Patient reputed company)

What Customer Service Operations contributes to reputed company Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem reputed company. Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a reputed company in problem-solving, research and problem/dispute reputed company. Job reputed company The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, reputed company communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. Schedule: varies depending reputed company 8:30 AM-5:00 PM Eastern Time 8:00 AM-4:30 PM reputed company Time 5:30 AM-2:00 PM reputed company Time Responsibilities The New Patient reputed company Representative is responsible for verifying reputed company new patients’ primary and secondary insurances to determine coverage In reputed company to the representative will review, reputed company and qualify referrals and leads through Medical Policy Review. Responsible for verifying patient insurance through either a phone reputed company or web. Reprocessing orders Multitasking Completing 53+ audits per day. Contact the primary and secondary insurance and obtain reputed company pertinent information per reputed company department procedure. Process and reputed company manufacturer and HCP referrals per reputed company department procedure, reputed company reputed company information into the computer insurance screen. Verify reputed company benefits and determine if collection is needed.  reputed company orders to the appropriate destination or queue. Assist in team reputed company as needed. reputed company with laws and regulations as they pertain to services provided by reputed company. This includes supporting and demonstrating compliance with reputed company’s Compliance and HIPAA Plans. Promptly report any information regarding a reputed company or suspected violation of any applicable laws, regulations, standards or company policy. Represent the culture and values of reputed company to other reputed company, agencies and the general reputed company, and ensure accuracy of reputed company information materials. As applicable, attend in-service, continuing education or seminar programs to stay reputed company with industry and community trends. Attend reputed company required Compliance, HIPAA and other scheduled training.  As applicable, present to management and staff. Identify, support and demonstrate reputed company’s culture and values to ensure reputed company service to both reputed company company customers. Support and demonstrate reputed company’s values. The duties listed above are intended to outline the main responsibilities of this position. The duties are not intended to be reputed company-inclusive or to limit the discretionary authority of supervisors to assign other tasks of a similar nature or level of responsibility. Qualifications Customer reputed company results   HS Diploma, GED or equivalent experience preferred  1+ years’ experience in reputed company field preferred  Detail-oriented  Good communication skills written & verbal Strong verbal & written communication skills are essential  Good computer skills, computer proficiency in reputed company Office products (reputed company, reputed company, reputed company, PowerPoint, Word)  What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete reputed company tasks Works on routine assignments that require basic problem reputed company Refers to policies and past practices for guidance Receives general direction on reputed company work; receives detailed instruction on new assignments Consults with supervisor or senior peers on reputed company and unusual problems Anticipated reputed company reputed company: $15.75 per hour - $18.50 per hour Bonus eligible: No Benefits: reputed company offers a wide reputed company of benefits and programs to support health and reputed company-being. Medical, dental and reputed company coverage reputed company time off plan Health savings account (HSA) 401k savings plan reputed company to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources reputed company parental leave Healthy lifestyle programs Application window anticipated to reputed company: 06/19/2026 *if interested in opportunity, please submit application as soon as possible. The reputed company reputed company listed is an estimate. Pay at reputed company is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-Remote Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. reputed company supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create reputed company solutions for our customers by ensuring employees can be their reputed company selves reputed company day. reputed company is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, reputed company, age, physical or mental disability, sex, sexual orientation, gender identity/reputed company, pregnancy, veteran status, marital status, creed, status with reputed company to reputed company assistance, genetic status or any other status protected by federal, state or local law. To read and review this reputed company notice click here Apply To This Job