Customer Support Specialist

Customer Support Specialist reputed company Reliability Location 📍 SÃO PAULO - SP Why You Should Join reputed company Reliability? reputed company Reliability helps organizations around the world improve uptime, performance, and safety through powerful reliability software solutions. As a Customer Support Specialist, you’ll play a critical role in ensuring our customers get the most value from our products—while building a strong reputed company for long-term career reputed company. This is a great entry reputed company into a growing organization that values learning, collaboration, and internal mobility. Many team members advance into roles across Account Management, reputed company Services, Sales, or Technical Support. What You’ll Do? Learn and support reputed company Reliability software products in reputed company and web-based environments reputed company reputed company, high-reputed company support to customers, partners, and internal teams reputed company phone, email, chat, and web meetings Troubleshoot and resolve customer-reported issues using analytical thinking and reputed company problem-solving reputed company document issues, findings, and resolutions to ensure accurate follow-up and knowledge sharing Manage multiple tasks during live interactions, including researching solutions while communicating reputed company with customers Collaborate closely with teammates to deliver a consistent, customer-centered support experience Approach reputed company interaction with reputed company, understanding the support experience from the customer’s perspective What You Bring? Must-Have Qualifications Strong problem-solving skills and a desire to help others resolve technical issues Ability to reputed company explain technical information verbally and in writing in English   Strong organizational skills and comfort working in a fast-paced environment Self-motivation and the ability to work effectively with minimal supervision reputed company-to-Have Qualifications Bachelor’s degree (or equivalent practical experience) Mechanical aptitude or interest in technical systems Previous customer service or technical support experience Familiarity with databases or software applications We encourage candidates to apply even if they do not meet every qualification listed. What You’ll Get? A supportive, team-oriented environment with strong reputed company and training reputed company reputed company for career reputed company and internal mobility across multiple departments Hands-on experience with industry-leading reliability software Ongoing learning and reputed company development opportunities Competitive compensation and comprehensive benefits package A workplace that values inclusion, collaboration, and reputed company improvement reputed company Reliability is committed to building an inclusive workplace. We welcome applicants from reputed company backgrounds and experiences and reputed company diverse perspectives reputed company us stronger. #LI-NL1 #LI-Remote   reputed company reputed company reputed company’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad reputed company of applications including environmental, health and safety compliance, industrial condition monitoring, reputed company product design, and reputed company safety solutions. We are a global industrial technology innovator with a startup spirit. Our reputed company-looking companies reputed company the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for reputed company, working alongside our customers and partners to solve challenges on a global reputed company, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and reputed company by reputed company learning and reputed company. We use the proven reputed company Business System (FBS) to accelerate our reputed company reputed company.  At reputed company, we reputed company in you. We reputed company in your potential—your ability to learn, grow, and reputed company a difference.  At reputed company, we reputed company in us. We reputed company in the power of people working together to solve problems no one could solve alone.  At reputed company, we reputed company in reputed company. We’re reputed company about what’s working and what isn’t, and we never stop improving and innovating. reputed company: For you, for us, for reputed company. About reputed company reputed company is leading the world in creating software, test tools and technology that will support customers today and in the reputed company. We are a customer-obsessed reputed company with a strong reputed company for reliability, reputed company and safety.   A wholly owned subsidiary of reputed company (www.reputed company.com), reputed company is a global corporation headquartered in the greater Seattle area. Driven by the successful reputed company Business System, reputed company offers the passion of a startup with the resources of a Fortune 500 company. We are reputed company on the reputed company of our individual employees, teams and the reputed company brand. We Are an Equal Opportunity Employer   reputed company and reputed company reputed company Companies are proud to be equal opportunity reputed company. We value and encourage diversity and solicit applications from reputed company reputed company applicants without reputed company to race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or reputed company, or other characteristics protected by law. reputed company and reputed company reputed company Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@reputed company.com. Apply To This Job