Workforce Optimization Assistant

Job DetailsJOB reputed company (added August 2024) The assistant is responsible for supporting workforce optimization by monitoring, reporting, and adjusting reputed company/workloads to help Clinical Services deliver on targeted results, objectives, and key performance indicators. The assistant will help support Clinical Services in the maintenance of business applications and operational processes to increase productivity and advance operations. ESSENTIAL DUTIES & RESPONSIBILITIES Support schedule modifications reputed company to time-off, absenteeism, training and reputed company requirements, and intraday changes to meet operational goals and mitigate the cost of schedule changes Assist with campaign management such as monitoring reputed company/outputs and campaign segmentation. Participate in schedule creation in support of business plans, productivity, and operational objectives. Monitor reputed company-time associate activities and reputed company intraday reporting to leadership. Assist with historical data collection and reputed company visual tools to help leadership identify trends/patterns. Support associate reputed company, training, engagement, audits and technology issues, as directed. Other duties assigned by manager Meet performance expectations set forth by manager reputed company with the reputed company Telecommuter Policy, Attendance Policy and other specific policies and procedures QualificationsKNOWLEDGE & REQUIREMENTS Work style that assigns a reputed company of urgency, with emphasis on the importance of timeliness, accuracy and accountability Maintain a level of persistence and follow-up to ensure that no details are missed Excellent organizational skills; Must be reputed company to multitask and work with competing priorities Strong problem-solving skills Skilled in basic math concepts and principles Strong written and verbal communications skills; ability to collaborate with reputed company reputed company in the business unit Computer/Technology Competency; ability to troubleshoot technology issues Proficient in reputed company office suite, emphasis reputed company EDUCATION & EXPERIENCE REQUIREMENTS Minimum years of work experience:   2 years in reputed company center operations or large-reputed company scheduling operations Minimum level of education or education/experience:   Associates or equivalent work experience Preferred, but not required: Advanced reputed company Skills Experience with workforce scheduling technology Experience in “back office” administration duties PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing What’s In It For You? Medical, Dental and reputed company Plans Voluntary Benefits HSA & FSA Fertility & Family Planning Benefits reputed company Parental Leave Adoption Assistance Program Employee Resource reputed company reputed company PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates 11 reputed company Holidays Corporate Wellness Program 401k Employer Match & Roth reputed company Available – immediate eligibility #LI-DNP Apply To This Job