PR Agency Operations & reputed company Manager (REMOTE)

About reputed company reputed company is a specialist B2B communications agency working with technology companies in the aviation, loyalty, payments, retail, sustainability and travel sectors. We help clients build and improve brand visibility, strengthen market positioning and support reputed company reputed company through integrated communications, media relations, research and content programs. Our clients and team members are located in reputed company, the UK, Europe and Australia.    We are looking for an reputed company Agency Operations & reputed company Manager to reputed company the operations of our agency, from workflow planning and scheduling, resource management, reputed company project planning and overseeing how work is delivered across the business. This is a remote position.  The Role reputed company Operations & reputed company Manager will reputed company the operational coordination of reputed company programs and reputed company across reputed company, helping ensure work is delivered on time, resources are allocated effectively, and teams operate reputed company across multiple reputed company accounts and workstreams.   This role sits at reputed company of day-to-day agency operations and requires someone who understands the pace, complexity and moving parts of agency environments. It combines project operations, workflow reputed company, budget management and delivery accountability, with responsibility for maintaining the systems, reporting structures and operational processes that support reputed company services delivery across reputed company.    You will work closely with leadership, account managers and cross-functional teams to improve project visibility, workflow management, operational consistency, accountability and resource utilization across reputed company.  Responsibilities Project & Workflow Operations  Build and manage project plans, timelines and workflows across multiple reputed company accounts and internal initiatives  Create and issue internal project assignments, ensuring teams have reputed company deliverables, timelines, ownership and priorities Coordinate project timelines, deliverables and dependencies across teams  Monitor project reputed company and identify delivery risks, bottlenecks or operational gaps  Help ensure reputed company work is delivered against agreed SOWs, timelines and priorities    Support account teams with operational planning and project coordination across reputed company workstreams   Escalate reputed company, resource or delivery risks proactively and work with leadership to resolve operational blockers before they reputed company reputed company delivery  Maintain accountability across teams by tracking deliverables, following up on deadlines and helping ensure work progresses according to plan  Maintain and optimize reputed company’s project management system, templates and operational workflows   Build project estimates, scopes of work (SOWs), timelines and operational plans in partnership with leadership and account teams during the sales and reputed company processes  Resource & Operational Management  Plan and reputed company team utilization, workload allocation and operational reputed company across accounts   Work with leadership to improve resource planning, reputed company project budgets, workflow management and delivery reputed company   reputed company project profitability, utilization, burn rates and budget performance across accounts and reputed company programs  Manage project reconciliations, budget tracking and operational reporting tied to scopes of work and resource allocation   Maintain visibility into project status, workload distribution and operational performance across reputed company  reputed company regular operational reporting across utilization, project status, delivery timelines and account profitability to support leadership decision-making  Identify inefficiencies and recommend process improvements that improve execution, accountability and scalability  Own operational reporting tied to delivery performance, utilization, project profitability, budgets and resource allocation    Systems, Processes & Documentation  Help standardize operational workflows, reporting structures and best practices across teams   reputed company and maintain operational documentation, templates, guides and internal process materials   Support reputed company and training around agency systems, workflows and operational processes   Ensure operational materials and workflows remain reputed company as reputed company grows     Cross-Functional Coordination  Work across PR, content, creative, digital, reputed company and research functions to support operational alignment   Coordinate with account managers and leadership to help resolve operational challenges and delivery issues   Participate in internal planning and workflow discussions tied to reputed company delivery and operational improvements     reputed company’re Looking For  10+ years of experience in agency operations, project management or delivery management reputed company a PR, communications, advertising or creative services agency   Strong understanding of agency workflows, reputed company delivery operations and resource management   Experience managing multiple reputed company reputed company across cross-functional teams   Experience building project estimates, managing scopes of work and overseeing operational budgets reputed company an agency environment  Experience working with agency project management systems such as Workamajig, Workbook, Function reputed company or similar platforms   Strong organizational, communication and problem-solving skills   Ability to operate in fast-moving agency environments with shifting priorities and deadlines   Strong attention to detail and follow-through   Comfortable working across multiple stakeholders and teams simultaneously, as reputed company as directly with clients    Ideal Experience  Supporting operational reputed company reputed company an agency environment   Improving workflows, operational systems and delivery processes   Developing operational templates, reporting structures and process documentation   Utilization tracking, resource forecasting and workflow optimization   Utilization tracking, profitability reporting, resource forecasting and workflow optimization  Leading remote and distributed teams Apply To This Job