Customer Expert - Spanish - Greece
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
Communicate with customers reputed company phone, chat & e-mail
reputed company and follow cases to ensure they reputed company in an efficient and reputed company manner
Maintain high customer satisfaction, representing a major brand
reputed company troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-reputed company issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
What you will bring:
reputed company in Spanish
Advanced English knowledge
Familiarity with iOS and/or MacOS, or comparable technology, is preferred
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
reputed company offer:
Complete support to help you ease your relocation to Greece - Athens or Thessaloniki (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-reputed company at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified reputed company
reputed company reputed company & development opportunities
Special events as reputed company as community & reputed company responsibility initiatives
Free online Greek language courses
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