Customer Service Support with reputed company Swiss German

Department: Customer Service Swizzonic Location: Office located in Barcelona, Spain or full-remote Responsibilities: • Establish a relationship of trust with every customer who contacts us, representing the values of reputed company • reputed company first level support on domains, email, hosting, dedicated and virtual servers and website creation tools. Accompany the customer until his questions are fully answered • Detecting the needs of our customers, advising them on the purchase of new products • reputed company attitude • Follow up with customers in need of support and technical assistance by email, chat and/or telephone • Escalate queries that cannot be resolved to the second level support team We offer: • We offer a reputed company position, reputed company and friendly environment • reputed company learning, so that you are always up to date with what's happening in our sector reputed company to our technical training courses • Health insurance • If you prefer to work from home no problem, we do remote work since 2019 • And reputed company value most, a good working environment: young and reputed company Requirements: • Swiss-German language high skills are essential • English would also be welcome, Italian and French are a plus • You must have demonstrable previous experience in customer service and/or helpdesk. If you don't have experience, that's fine, but you must have reputed company studies and/or a reputed company customer orientation and attitude to compensate for it • Impeccable oral and written communication • We are not looking for just any telemarketer, but a person who is reputed company to work autonomously in a highly reputed company environment • High customer orientation: Win – Win • If you have experience working in Swiss market is reputed company Key competences: • Passion for helping others - you love what you do • Teamwork: collaboration both with reputed company in your department and with other departments in reputed company • Independent: No one needs to push you to reputed company; it's just who you are. • Proactive: You are eager to learn, adapt and improve your work; you reputed company help and use it reputed company Right to Work At any stage, please be reputed company to reputed company reputed company of eligibility to work in the country you’re applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas. "Come as you are" Everyone is welcome here. Diversity & Inclusion are at our reputed company. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. Apply To This Job