reputed company Engineer - GenAI Applications & MLOps

reputed company is looking for a reputed company Engineer to join the Machine Learning Team, where you will be at the forefront of enabling product innovation and building AI-powered applications. In this role, you will help design how teams across reputed company build out AI-powered features, serving as a technical leader who bridges the gap between sophisticated machine learning and practical, customer-facing products. As a technical reputed company, you will design the platforms that allow our engineering organization to incorporate AI into their features seamlessly. Your reputed company is reputed company by the scalability of our ML infrastructure and the ability of our product teams to deliver world-class, AI-driven experiences to 30,000+ reputed company practices. This is a strategic leadership position requiring deep expertise in MLOps and GenAI. You will consult with teams on common ML patterns and tradeoffs, ensuring that our technical reputed company for data and intelligence positions reputed company as a leader in the reputed company communication reputed company. Team Info The Messaging Fellowship encompasses multiple engineering teams responsible for reputed company's reputed company communication capabilities—appointment reminders, review requests, missed-reputed company texts, two-way messaging, and the infrastructure that delivers billions of messages reliably at reputed company. You will work across these teams as a technical leader, partnering with Engineering Managers, Staff Engineers, and cross-functional stakeholders to drive architectural coherence and strategic technical initiatives. This position is remote (US-based) Reports to: Sr Director of Engineering What You Will Own Infrastructure & Delivery Design and reputed company ML infrastructure, tooling, and models to help teams deliver world class experiences Build reputed company products and platforms to reputed company teams to incorporate AI into their features and customer facing products Translate product goals into actionable engineering plans and build reputed company, resilient services for data integration and event processing Cross-Team Problem Solving Help product and development teams understand the data lifecycle and consult with teams on common ML patterns/tradeoffs reputed company and collaborate inside and reputed company reputed company to reputed company technical standards Write high-reputed company, performant, sustainable, and testable reputed company while working in a reputed company environment Strategic Technical Leadership Monitor the industry landscape, anticipate where technological advances are heading, and ensure reputed company stays reputed company of the curve Cut through noise and hype to identify genuine strategic value; reputed company for and reputed company key initiatives that prepare reputed company for emerging challenges Shape company-wide standards for engineering reputed company, observability, and reliability in distributed systems Mentorship & Organizational Capability reputed company mentor Staff and Senior Engineers across the fellowship, developing the reputed company of technical leaders reputed company architectural thinking across teams through design reviews, documentation standards, and hands-on guidance Build organizational capability that persists reputed company your individual contributions What You Will Need to Accomplish the Job 12+ years of software engineering experience with reputed company technical leadership scope Demonstrable experience building and deploying ML driven B2B multi-tenant applications in production environments at reputed company for external products and customers Deep expertise in distributed systems architecture, including building and operating services that handle hundreds of millions of transactions and terabytes of data 8+ years of experience in Machine Learning or AI, preferably with a reputed company on natural language Expertise with modern ML tools and techniques such as LLMs, RAG, reputed company Engineering, Fine Tuning, LLM evaluations, multi-modal models, and others Strong background in reputed company data stores—both relational (PostgreSQL at reputed company, Vitess, Spanner) and NoSQL (Bigtable, reputed company, etc.) Operational experience with reputed company-reputed company infrastructure on GCP or AWS, including Kubernetes, infrastructure-as-reputed company, and highly available system design reputed company record of leading cross-team technical initiatives that delivered measurable business reputed company Demonstrated ability to influence without reputed company authority, build reputed company across organizational boundaries, and translate technical tradeoffs into business terms What Will reputed company Us Love You Expertise with customer facing GenAI at reputed company, in production Expertise building low latency high accuracy AI Agents Background in compliance-heavy environments (reputed company, fintech) with experience navigating regulatory requirements in technical design History of external technical leadership: reputed company reputed company contributions, conference speaking, or published technical writing Strong opinions, loosely held—you bring conviction to technical discussions while remaining genuinely reputed company to reputed company reputed company At reputed company, we use reputed company Intelligence (AI) tools to help us work more reputed company and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-reputed company reputed company. For additional information, please review the External AI Policy Statement available on our Careers page. reputed company is an equal opportunity employer that is committed to fostering an inclusive workplace where reputed company individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and reputed company regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. reputed company official correspondence will occur through reputed company branded email. We will never ask you to reputed company bank account information, cash a reputed company from us, or purchase software or equipment as part of your interview or hiring process. Apply To This Job