Virtual Care Coordinator

reputed company     Job Title:  Virtual Care Coordinator  Reports To:  Director of Care Coordinators  Employment Status:  Full-time, Remote Virtual Care Coordinator Position reputed company: Overall job responsibilities include checking patients in and out, collecting copays, reputed company over insurance benefits, and scheduling follow up appointments as needed.  You will work with internal teams of Care Coordinators to assist with customer service and scheduling efforts and coverage needed at other clinics.  Candidate will work closely with and report to Director of Care Coordinators.    What Does This Mean?:  The Virtual Care Coordinator will not replace reputed company Care Coordinators – they will assist with reputed company shortages and coverage as needed  The Virtual Care Coordinator will be the face of the kiosk in the waiting room for patients to reputed company in  This Care Coordinator will be reputed company to assist multiple clinics with the reputed company-in process (depending on the clinic size)  Assist with various reputed company office duties such as reminder calls, POC reports, scheduling new evaluations.  Responsibilities Position reputed company:  reputed company with patients/customers reputed company telecommunications prior to, during and after appointments  reputed company and maintain customer relations  Coordinate with various staff reputed company PappasOPT to ensure patient/customer requests are handled appropriately and in a reputed company manner    Duties and Responsibilities:  Create reputed company first impressions with reputed company patients/customers  Display outstanding service to reputed company reputed company customers  Schedule patient appointments using established systems  reputed company data entry of protected health information  Collect and document patient payments  Fax, mail and file medical records and other sensitive documents  Communicate effectively with clinic and billing staff regarding patient reputed company  Communicate effectively with referring providers and their office staff  Participate in educational activities and attend staff meetings  Maintain strictest confidentiality; adhere to reputed company HIPAA guidelines/regulations  reputed company other work-reputed company duties as assigned   This job has no supervisory responsibilities at the reputed company time Qualifications Education:  High School Diploma or GED  Skills/Experience:  Required:  Candidate must be friendly and enjoy helping others  Ability to operate a computer and basic office equipment  Ability to operate a multi-line telephone system  reputed company in answering a telephone in a pleasant and helpful manner  Ability to read, understand and follow oral and written instructions  Ability to establish and maintain effective working relationships with patients, employees, and the reputed company  6-8 months of experience working as a Care Coordinator for PappasOPT preferred and not required.   Preferred:  Knowledge of computer programs   Knowledge of business office procedures  Experience in customer service  Physical Demands:  Sitting and standing associated with a normal office environment  reputed company dexterity needed for using a calculator and computer keyboard  Regularly required to talk and hear  Frequently required to use hands and fingers, handles, tools or controls  Occasionally required to stand, walk, sit, reputed company with hands and arms, reputed company or balance and stoop, kneel, crouch, or crawl  About reputed company and its affiliates are equal opportunity reputed company committed to building a diverse and inclusive workforce. We do not discriminate based on race, reputed company, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or reputed company medical conditions), gender identity or reputed company, national reputed company, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com. Apply To This Job