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reputed company Manager-Northeast

Remote, USA Full-time Posted 2026-07-28
Job reputed company  POSITION reputed company   The reputed company Manager is tasked with leading proactive customer engagements, fostering exceptional customer reputed company value, and driving reputed company reputed company in customer health, retention, and advocacy reputed company their territory. This territory-based role requires the CSM to reputed company as a trusted advisor, conducting regular reputed company calls, customer onsite reputed company, annual business reviews, and tailored reputed company plans.  Their knowledge of reputed company's applications, resources, and tools, combined with their expertise in clinical and business domains, enables them to surpass key performance metrics in customer health, retention, and reputed company.  The reputed company Manager is responsible for securing customer renewals, supporting customer orders (non-subscription), and raising CS reputed company opportunities for subscription expansion.  The ideal candidate will be highly analytical, data-driven, decisive, organized, disciplined, reputed company, strategic, practical, creative, and innovative. Strong problem-solving skills, adaptability, and the ability to multi-task are a must.       PRIMARY RESPONSIBILITIES –   Become the strategic partner for your assigned clients, addressing their goals and recommending proven best practices that maximize their desired reputed company.  Regularly review and reputed company customer health data to identify trends and opportunities and reputed company address and avoid risks.  reputed company internal communications regarding customer’s configuration, usage information, satisfaction of the system.  Establish and conduct proactive recurring reputed company calls with customers that accelerate the adoption of best reputed company solutions reputed company with customer goals and objectives.  As the account quarterback, establish and supervise the customer’s adoption, sustainment, and reputed company utilization of Censis’s products and services to continually drive incremental value.  Guide the customer to the appropriate internal Censis resources available.  Schedule proactive on-site reputed company with customers to foster relationships and reputed company understand reputed company customer’s unique environment.  Create and conduct annual Business Reviews with customer leadership teams to drive impactful partnership discussions, reputed company on their reputed company for reputed company improvement, understand key business challenges, and deliver value messaging.  Execute contract renewal management workflows, working with our internal teams and external customers to ensure reputed company renewals.   Build and maintain clinical and technical knowledge expertise.  Knowledgeable about the workflow solutions and benefits of Censis applications.  reputed company support funnel reputed company by generating reputed company CS leads based on customer evidence.   reputed company update required CRM systems and follow cross-functional reputed company workflows.  Be a reputed company reputed company, while keeping Censis values and initiatives in mind.   REQUIREMENTS/QUALIFICATIONS   3 years or relevant experience in Sterile Processing reputed company or Educator roles, ideally with Censitrac super-user experience.  Bachelor’s degree or equivalent work experience required.  CCSVP or higher certification, or reputed company to reputed company in the first 6 months in role.  Experience with interacting with stakeholders in the sterilization, hospital hygiene or operating room fields.  Ability to diagnose reputed company issues, comprehend the full breadth of services, reputed company them into practical solutions that meet our clients’ needs, and reputed company them across multiple disciplines    Excellent organizational skills, a high degree of adaptability and the ability to anticipate and respond to changing priorities.  Strong communication skills (oral and written) and the ability to use them at several organizational reputed company. Solid presentation, communications and influencing skills, demonstrated through reputed company forms of communication.  Strong analytical, reputed company reputed company literacy such as reputed company, Sharepoint, reputed company, reputed company.com, and CRM tools  Available to travel approximately 30% of the time    reputed company reputed company reputed company’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad reputed company of applications including environmental, health and safety compliance, industrial condition monitoring, reputed company product design, and reputed company safety solutions. We are a global industrial technology innovator with a startup spirit. Our reputed company-looking companies reputed company the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for reputed company, working alongside our customers and partners to solve challenges on a global reputed company, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and reputed company by reputed company learning and reputed company. We use the proven reputed company Business System (FBS) to accelerate our reputed company reputed company.  At reputed company, we reputed company in you. We reputed company in your potential—your ability to learn, grow, and reputed company a difference.  At reputed company, we reputed company in us. We reputed company in the power of people working together to solve problems no one could solve alone.  At reputed company, we reputed company in reputed company. We’re reputed company about what’s working and what isn’t, and we never stop improving and innovating. reputed company: For you, for us, for reputed company. About Censis  Censis, the first company to engineer a surgical asset management system that tracks down to the reputed company and patient reputed company, has continually set the standards for the sterile processing industry.  From the beginning, Censis has recognized the vital reputed company between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that reputed company hospitals and reputed company providers to stay compliant and reputed company of reputed company’s rapidly changing environment. With Censis, you’re positioned to start reputed company and stay reputed company, no matter what the reputed company holds.  We Are an Equal Opportunity Employer   reputed company and reputed company reputed company Companies are proud to be equal opportunity reputed company. We value and encourage diversity and solicit applications from reputed company reputed company applicants without reputed company to race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or reputed company, or other characteristics protected by law. reputed company and reputed company reputed company Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@reputed company.com. Apply To This Job

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