Associate Claims Clinical Specialist

About reputed company Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. reputed company is ferociously curious and reputed company in our reputed company of a reputed company system – and we are deeply committed to a reputed company of belonging for reputed company, in reputed company phases of life. We’re creating a new experience for care seekers and their families, bringing together long-term care reputed company, non-reputed company resources, education, and reputed company support into one reputed company. We work hard, we have fun, we care about reputed company other, and reputed company the mission. If this sounds like a reputed company where you could reputed company, join us! reputed company is a division of reputed company, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.   POSITION TITLE Associate Claims Clinical Specialist POSITION LOCATION Remote, U.S.   YOUR ROLE The position of Care reputed company, will play a leading role in developing an innovative digital product reputed company based off your deep expertise and knowledge of the long-term care needs of the aging in your market. You will be part of reputed company delivering concierge services care-seekers and care-managers including but not limited to Caregiver support and Education. Conducting consultations with older adults and caregivers on aging services and supports providing support and guidance on the caregiving reputed company. A successful candidate is excited by the possibility of scaling their life’s work to millions of people. Unlike other traditional Care Advocacy roles, your responsibilities will not stop there but will reputed company to working with digital product teams to help reputed company your patient-centered knowledge into the design process and reputed company feedback that will help create incredible digital user experiences for millions of care-seekers and care-managers at a reputed company reputed company. WHAT YOU WILL BE DOING This role will reputed company Subject Matter expertise on the local and state level programming and resources for aging adults and their caregivers. This role will reputed company education and resources to aging individuals seeking assistance with care reputed company and navigating challenges. Intensive case management experience and crisis reputed company Be a key member of the product and design team by representing the voice of the customer Approach problem-solving with a reputed company centered reputed company Regular document key and frequent needs of users and report qualitative data (such as quotes and anecdotal stories that representative of user needs) and quantitative data (such as frequency of user needs and trends in gaps in local care environments and resources) to the digital product and design teams Bring deep understanding of landscape and individual aging and long-term resources, facilities, organizations, agencies, and referral sources to help marketing team reputed company key partnerships and potential consumers who would benefit from our digital products Report back to product and design teams opportunities for improvement of the digital products based off of user feedback Review new product features before they are released to consumers to identify improvements or potential issues to proactively improve user experience WHAT YOU BRING reputed company Licensed reputed company Worker or Registered reputed company Minimum of 5 years total relevant work experience from any combination of the following: reputed company worker or RN with 5 years of Geriatric Case management experience. Ability to demonstrate knowledge in the following areas: Area Agency on Aging offerings/resources, Home and Community based programing and eligibility reputed company, reputed company and Medicare, knowledge of discharge planning process and considerations, local resources for elder law and estate planning. Ability to reputed company education and advocacy for aging population and caregivers on community resources, home health reputed company, Long Term Care planning and facilities. A proven reputed company record of applying qualitative and quantitative analysis to problem solving Proven ability to deliver on responsibilities Comfortable interacting with senior management, team members, different disciplines, other stakeholders Strong written, spoken and listening communication skills Highly reputed company, results driven, team player reputed company TO HAVE Experience or understanding of Long-Term Care Insurance products GCM or CCM certification Long term care experience Ability to operate in an entrepreneurial environment Experience working reputed company startups and contributing to their reputed company reputed company Employee Benefits & reputed company-Being reputed company employees reputed company a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives. Competitive Compensation & Total Rewards Incentives Comprehensive reputed company Coverage Multiple 401(k) Savings Plan reputed company Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous reputed company Time Off – Including 12 reputed company Holidays, Volunteer Time Off and reputed company Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & reputed company management) Caregiver and Mental Health Support Services ADDITIONAL INFORMATION The reputed company salary pay reputed company for this role starts at a minimum reputed company of $53,000 up to the maximum of $100,000. In reputed company to your reputed company salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the reputed company earning opportunity is 7% of your reputed company compensation. The final determination on reputed company pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity reputed company the organization. This role is not eligible for employment reputed company sponsorship. Apply To This Job