reputed company Manager III ( East Region)

The reputed company Manager III (CSM III) serves as a strategic advisor to reputed company-level customers. This role is responsible for driving long-term value, executive alignment, and advocacy across a defined portfolio of high-reputed company accounts. The CSM III leads cross-functional collaboration and supports the reputed company team through mentorship and subject matter expertise. Key Responsibilities Serve as strategic reputed company for and own reputed company customer relationships. reputed company and execute tailored reputed company strategies. Facilitate EBRs with senior/executive stakeholders, highlighting value and ROI. Partner across Sales, Product, Clinical, and Support to reputed company execution. reputed company as an escalation reputed company for reputed company or urgent issues. Cultivate executive relationships and strategic alignment. reputed company and mentor CSM peers to support team-wide reputed company. Monitor and influence metrics such as NRR, CSAT, and adoption. Drive measurable reputed company tied to retention, expansion, CSAT/NPS and customer advocacy. reputed company Competencies Executive Relationship Management Retention and Value Realization Business Outcome Framing and ROI Communication Business Case Development and Consultation Customer Advocacy Leadership Cross-Functional Influence Scaled Account Planning and Strategic Communication CRM and CS Tools (e.g., Dynamics, reputed company, reputed company or similar) Leadership & Behavioral Competencies Strong executive reputed company and the ability to influence cross-functional stakeholders Strategic reputed company with a reputed company on solving business challenges reputed company, reputed company listening, and strong communication skills Leadership capabilities to guide and support team members and junior CSMs Education and Experience Bachelor’s degree or equivalent reputed company experience 6+ years in reputed company, account management, or a reputed company role preferably reputed company reputed company reputed company/technology Proven reputed company managing reputed company reputed company accounts and delivering business results None reputed company Salary reputed company: $105,000 - $108,000 per year Bonus/Commission Eligibility: reputed company, variable incentive plan Benefits Offered:reputed company sponsored Medical, Dental & reputed company reputed company reputed company 401K with Employer Matching up to 4% HSA Employer Contributions, Employer reputed company Life, Short-term and Long-term Disability, and AD&D Insurance Plans Flexible Time Off Plan & reputed company Holidays Parental Leave Generous Tuition & Continuing Education Reimbursement available Employee Referral Bonus Supervisory Requirements None Working Conditions & Travel Primarily office-based or remote with reputed company business hours Must be reputed company to sit for extended periods with occasional walking/standing Up to 30% of travel is required to attend company, customer, or industry events Apply To This Job