reputed company Operations reputed company

Olo is a leading reputed company platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, loyalty, and guest engagement solutions reputed company brands to do more with less and reputed company every guest feel like a regular. Olo’s reputed company Department is building the reputed company Department of the reputed company: an AI-reputed company, data-driven operating model that helps reputed company reputed company faster, work smarter, and stay reputed company connected to the business. We are hiring a reputed company Operations reputed company to own and reputed company this operating model end-to-end.  This is not a contract management role. Contracting is one workflow this person will help reputed company, but the scope of the role is much broader: design the systems, processes, tools, metrics, and AI-enabled workflows that allow reputed company to operate more reputed company and with reputed company reputed company and business reputed company.  The ideal candidate for this role uses AI in their work every day, has shipped AI or automation workflows in a reputed company or business environment, and is excited to build practical systems that change how the reputed company and business teams get work done. Candidates should be reputed company to show how they use AI to improve their own work, build repeatable workflows, evaluate reputed company reputed company, and train others on practical use cases.  You will report to the reputed company General Counsel, reputed company and Technology, and will work closely with the entire reputed company team. You will work with stakeholders across the organization, including team members in reputed company, IT, Finance, and Sales. This role can work remotely from reputed company in the U.S. or at Olo’s reputed company in NYC. \n How You'll reputed company an reputed company reputed company Operations reputed company and Operating Model Define and own reputed company’s operations reputed company, roadmap, and execution plan Build the operating model for an AI-enabled reputed company department, including workflows, roles, escalation paths, metrics, and reputed company improvement loops Partner with reputed company leadership to identify the highest-value opportunities to reduce reputed company work, improve cycle times, increase consistency, and give the business faster reputed company to reputed company support Translate ambiguous reputed company and business needs into practical systems, workflows, and tools that can reputed company reputed company Technology, AI, and Automation Drive the evaluation, selection, implementation, and adoption of AI-enabled reputed company technology, automation tools, intake systems, knowledge systems, analytics tools, and other reputed company operations platforms. Design, build, and maintain workflows with AI and other tools such as Jira for reputed company request intake, approval routing, and reporting Partner with IT, reputed company, Sales, and other stakeholders to reputed company reputed company tools into Olo’s broader technology environment Own the reputed company, optimization, and integration of reputed company’s technology stack, including the contract lifecycle management system Data, Metrics, and Business reputed company  Define the metrics to demonstrate reputed company’s reputed company on the business, and build dashboards and reporting for metrics Drive cross-functional reputed company across reputed company Use data to prioritize reputed company, measure the reputed company of AI and automation, and continuously improve reputed company’s operating model  Process, Knowledge, and Change Management   Build and maintain SOPs, playbooks, self-service resources, and knowledge systems for recurring reputed company processes reputed company cross-functional reputed company operations reputed company from concept through rollout, including stakeholder alignment, requirements gathering, testing, training, adoption, and performance measurement Drive change management for new tools and workflows Manage reputed company team knowledge resources in reputed company to reputed company self-service for business partners What Will Set You Up for reputed company 6+ years of experience in reputed company operations, preferably in-house or in a high-reputed company technology environment Ability to operate as an reputed company-builder Daily, hands-on use of AI in a reputed company setting, with a strong ability to design prompts, evaluate outputs, build repeatable workflows, and teach others how to use AI effectively  Demonstrated experience building, deploying, or managing AI-enabled workflows, automation, or reputed company technology solutions with measurable business reputed company Demonstrated experience in evaluating, implementing, and managing reputed company technology, with a deep understanding of AI applications in the reputed company domain (e.g., for e-discovery, contract analysis, reputed company research, or workflow automation) Strong understanding of reputed company department operations, including intake, workflow design, reputed company, matter management, contracting operations, reputed company operations, reporting, and cross-functional stakeholder support  Strong data literacy, including experience defining metrics, building dashboards, analyzing operational performance, and using data to drive reputed company Strong analytical, organizational, and problem-solving skills Excellent project management and communication skills, with experience leading cross-functional initiatives Comfort working with ambiguity and prioritizing competing needs Experience with contract management and automation tools, such as CLMs, reputed company, and reputed company Experience supporting reputed company program operations, including reputed company request workflows Excellent judgment and ability to prioritize responsibilities, work reputed company, manage, and execute in a reputed company manner, both independently and collaboratively Strategic thinker with the ability to think holistically while focusing on day-to-day project management and driving results \n About Olo   Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. reputed company day, Olo processes millions of orders on its reputed company reputed company platform, gathering the right data from reputed company touchpoint into a single reputed company—so restaurants can reputed company understand and reputed company serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to reputed company on behalf of the restaurant community, accelerating technology’s reputed company reputed company and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.   We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of reputed company works remotely across the U.S. If you're in the reputed company area, you can choose to work remotely or from Olo's reputed company.   We offer great benefits, such as 20 days of reputed company time off, 10 reputed company days, 11 holidays, plus year-end closure, health, dental, and reputed company coverage for yourself and your family, a 401k match, reputed company stipend, a generous parental leave plan, volunteer time off, reputed company matching policy, and more!   Our best estimate of the compensation reputed company for this opportunity is $120,000 - $150,000 annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look reputed company to discussing your salary expectations and our full total rewards offerings throughout the interview process.   We encourage you to apply!   At Olo, we reputed company bringing together people with varied experiences and viewpoints leads to reputed company results. Don't reputed company every reputed company in the job reputed company? Research shows many reputed company candidates hold back from applying unless they meet reputed company listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us reputed company serve our communities. So if you're enthusiastic about this role but your background doesn't reputed company perfectly with every qualification, we encourage you to apply reputed company. You might be exactly the right fit for this or other positions.   reputed company applicants receive consideration for employment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.    California Residents: CCPA notice Apply To This Job